Provide timely, accurate, and responsive information and service to policyholders and agents.
Independently solve problems relating to policies within scope and escalate others as appropriate.
Identify, analyze, and own customer policy needs to ensure high satisfaction and retention.
Liberty Mutual is a global insurance company providing personal lines products to policyholders and agents. They foster an inclusive culture with comprehensive benefits and professional development opportunities.
Maintain and update licensing records in agency systems, ensuring compliance with state regulations.
Review license applications, resolve discrepancies, and prepare reports on licensing activity and compliance metrics.
Respond to inquiries via email, phone, and service tickets regarding licensing requirements and application status.
Ryan Specialty provides innovative solutions for insurance brokers, agents, and carriers. It has been recognized as a multi-time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers, offering a comprehensive benefits package and a collaborative culture.
Answer inbound calls to help individuals understand coverage and select the right products.
Make outbound calls to follow up with customers and build lasting relationships.
Assist with Medicare application workflows and answer policy-related questions.
Qualfon is a global provider of omnichannel customer experience and business support solutions. We are a purpose-driven team focused on creating job opportunities and supporting personal growth, with a mission to help people pursue their total vocation.
Provide phone-based troubleshooting and support to insurance agents using the HealthSherpa platform.
Learn the ACA enrollment process to guide agents through applications and referrals.
Follow support protocols to balance efficiency and empathy on every call.
HealthSherpa is a profitable, mission-driven healthcare startup that helps people enroll in ACA health coverage. They are a fully remote team of 230, recognized as a 2026 Best Remote Place to Work, and value inclusivity, equity, and a people-first culture.
Meets established sales quotas through cold calls, appointments, and prospect presentations.
Acts as subject matter expert to master chosen area of focus for long-term success.
Manages a book of business and collaborates with Client Service to place new business and analyze renewals.
Trucordia is an insurance brokerage that offers an unrivaled combination of people, tools and solutions. With over 5,000 team members across 200 offices, we are a fast-growing company that values collaboration, results, and celebration.
Connect with warm lead clients via telephone to present family protection packages virtually.
Engage with families and individuals to explain insurance options and identify their unique needs.
Update reports and work in a team environment, coaching and recruiting new hires.
We are a company that provides leads and a team-oriented approach to building a business in the insurance industry, focusing on making tasks competitive, fun, and rewarding. We are unionized with UNIFOR 247, offer full benefits, retirement packages, and have a culture built on growth, service, and integrity.
Consult with clients to assess insurance needs and recommend suitable coverage.
Manage the full sales cycle from prospecting to closing deals.
Maintain client relationships and provide ongoing policy support.
GIA Legacy Planning is an insurance agency focused on helping individuals and families find financial protection. They offer a supportive team environment with advanced technology and training for agents.
Handle inbound calls and warm leads to consult with potential and existing policyholders on insurance needs and convert sales leads into policyholders.
Utilize strong persuasion and communication skills to close sales and represent the Liberty Mutual brand with integrity.
Participate in paid training to obtain necessary licenses and develop sales expertise in a remote work environment.
Liberty Mutual is a Fortune 100 insurance company providing a wide range of insurance products and services. With a large workforce, the company fosters an inclusive culture that values diversity and supports employee well-being.
Answer incoming calls and direct callers to the appropriate team member or document information in claim files.
Provide professional customer service, manage conflict effectively, and communicate with individuals related to claim files.
Complete outbound calls to report claims to insurance carriers and adhere to company policies and procedures.
Enterprise Mobility is a family-owned portfolio of brands and a leading provider of mobility solutions worldwide, operating a global network with 80,000 dedicated team members across nearly 100 countries. The company empowers its team with opportunities for growth and rewards hard work.
Source and develop leads through prospecting and networking to meet monthly sales goals.
Communicate effectively to deliver excellent customer service and maintain client retention.
Obtain Property & Casualty and Life Insurance licenses during paid training.
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. Our culture embraces diversity and collaboration to deliver legendary service.
Developing and implementing strategic sales plans to hit company goals and exceed daily, weekly, and monthly quotas.
Coaching, empowering, and engaging 12-14 Sales Agents in a call-center environment.
Providing data reporting, analysis, and tracking of team and individual sales performance.
Kin is an insurtech company that simplifies homeowners insurance using data and technology, expanding to help homeowners thrive in areas with climate risks and high costs. Founded in 2016, it's a remote-first employer with over 35 states, serving customers in 13 states, and has been recognized as a Best Place to Work and Fastest-Growing Private Company.
Respond to customer inquiries via phone and email, processing insurance transactions and escalations.
Build and maintain strong client relationships, support senior specialists, and mentor new team members.
Ensure compliance with service level agreements, identify process improvements, and collaborate with colleagues to achieve team goals.
Jobgether uses AI-powered matching to connect candidates with hiring companies. The partner company manages all applications and next steps, offering a collaborative work environment with opportunities for professional growth.
Actively participate in structured training covering insurance policies, claim processes, and systems.
Review, investigate, and document 1st party property claims under close supervision.
Determine coverage and establish accurate scope of damages for building and contents losses.
Travelers is a property casualty insurer with over 170 years of industry experience. The company has more than 30,000 employees in the US, Canada, UK, and Ireland, and fosters a culture rooted in innovation and collaboration.
Provide member-centered support by answering inbound calls and chats with empathy and clarity.
Resolve core member issues including benefits coverage, cost-sharing concepts, and network provider searches.
Own issues end-to-end using established workflows and document interactions accurately.
Included Health is a healthcare company delivering integrated virtual care and navigation. They are remote-first and focus on raising the standard of healthcare for everyone.
Conduct virtual or in-person inspections to identify covered property damage.
Interpret insurance policies and provide exceptional customer service.
Complete paperwork and utilize skills to drive business growth.
Metro Public Adjustment helps homeowners receive the maximum amount they are entitled to from their insurance claims. It is a renowned and trusted 30-year-old business that values growth and flexibility.
Handle and problem solve customer inquiries via phone, email, and chats, ensuring a great customer experience.
Develop strong knowledge of Horace Mann Life and Retirement insurance products and proactively upsell and cross-sell solutions.
Maintain quality and compliance by adhering to all applicable company and state rules and regulations.
Horace Mann helps educators protect what they have today and prepare for tomorrow, offering insurance and financial products tailored to their needs. Founded in 1945, we serve over 4,100 school districts, are publicly traded on the NYSE, and have more than $12 billion in assets.
Respond to inbound calls from existing customers to assist with insurance policy changes
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, and sending policy documents
Help customers with questions regarding existing insurance policies and work to retain policyholders at risk of cancellation
Jerry.ai is building the first AI agent to manage all your physical assets, starting with car insurance. They have over 5 million customers, raised $240 million, and have been profitable since 2024, with a fully remote culture.
Guide employees through voluntary benefits education and enrollment via in-person, phone, and web platforms.
Complete benefit applications with focus on accuracy, compliance, and confidentiality.
Deliver high-quality customer service while managing high-volume enrollment during peak periods.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. As a service provider, it facilitates recruitment by processing applications and sharing shortlists with employers.
Handle inbound and outbound calls to discuss Aetna Medicare plans with prospective clients.
Clearly explain Medicare options, benefits, and enrollment processes to ensure informed decisions.
Understand each client's unique needs and provide tailored solutions to build trust and rapport.
Trucordia is an insurance brokerage providing solutions to help veterans, disabled Americans, and underserved populations get access to healthcare. With over 5,000 team members across 200 offices, the company values collaboration, care, and results.