Source Job

US 3w PTO

  • Provide timely, accurate, and responsive information and service to policyholders and agents.
  • Independently solve problems relating to policies within scope and escalate others as appropriate.
  • Identify, analyze, and own customer policy needs to ensure high satisfaction and retention.

Customer Service Communication Problem Solving

20 jobs similar to Remote Licensed Customer Service Representative

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US 3w PTO

  • Handle inbound calls and warm leads to consult with potential and existing policyholders on insurance needs and convert sales leads into policyholders.
  • Utilize strong persuasion and communication skills to close sales and represent the Liberty Mutual brand with integrity.
  • Participate in paid training to obtain necessary licenses and develop sales expertise in a remote work environment.

Liberty Mutual is a Fortune 100 insurance company providing a wide range of insurance products and services. With a large workforce, the company fosters an inclusive culture that values diversity and supports employee well-being.

Texas 3w PTO

  • Engage with warm leads via inbound calls, consulting customers on insurance needs and matching coverages to convert sales.
  • Represent the Liberty brand with integrity, building connections and tailoring solutions for individual policyholders.
  • Adapt to a remote work environment, collaborating with the team while maintaining a professional home office setup.

Liberty Mutual Insurance is a Fortune 100 company providing insurance products and services. They foster an inclusive culture with comprehensive benefits, professional development, and Employee Resource Groups.

US 3w PTO

  • Handle inbound calls and warm leads, consulting customers on insurance needs and converting sales leads into policyholders.
  • Receive paid training, licensing in all 50 states, and a dynamic role directed at warm leads only.
  • Enjoy generous earning potential with base salary plus commission, comprehensive benefits, and flexible work arrangements.

Liberty Mutual Insurance is a Fortune 100 company providing protection for the unexpected with care. They are a large organization fostering an inclusive environment with Employee Resource Groups and comprehensive benefits.

US

  • Respond to inbound calls from existing customers to process service requests like adding vehicles or policy changes.
  • Assist customers with questions about insurance coverages and policy benefits.
  • Retain policyholders by finding solutions for customers at risk of cancellation.

Jerry is a fintech startup that helps car owners save time and money on car expenses through its AI-powered app. With over 4 million customers and $240 million in funding, the company fosters a culture of passionate, curious, and egoless problem-solvers.

United States

  • Advise on insurance plan options, coverages, and pricing to meet customer needs.
  • Process new and amended enrollments while ensuring authentic customer experiences.
  • Navigate multiple systems with strong comprehension of program materials.

Concentrix is a global technology and services leader that powers the brands of the future, helping over 2000 of the world's best brands solve their toughest business challenges. They are a Fortune 500 company with an inclusive, award-winning culture and a team from over 70 countries.

US 6w PTO

  • Educate and support customers requesting policy cancellation through inbound calls and email, managing high volumes with empathy and efficiency.
  • De-escalate challenging situations with professionalism, re-educating pet parents on the lifetime value of coverage.
  • Navigate multiple systems, document interactions in CRM, and meet productivity targets in a fast-paced remote contact center.

Trupanion is a leading provider of medical insurance for cats and dogs in North America, dedicated to helping pet owners budget and care for their pets. They offer a collaborative, pet-friendly environment with a focus on teamwork and innovation, employing a large remote and hybrid workforce.

  • Work with union and association members to explain available benefits and assist with enrollment.
  • Conduct virtual client meetings via Zoom in a structured remote environment.
  • Access company-supported lead programs and receive mentorship from experienced leadership.

The Weatherspoon Agency works with union and association members to help them understand available benefits and enroll in coverage. It is a remote agency that provides mentorship and training, focusing on developing motivated agents.

US

  • Work with clients virtually through Zoom to review available benefit options and assist with enrollment.
  • Receive structured training, mentorship, and ongoing support with no cold calling or lead purchasing required.
  • Operate within a company-supported lead program and flexible scheduling as an independent contractor.

The Weatherspoon Agency assists members and families with union and association benefits through virtual consultations. The agency provides structured training, mentorship, and onboarding support for individuals transitioning into the insurance industry.

US Unlimited PTO

  • Conduct client assessments to evaluate insurance needs and recommend auto, home, life, and health products.
  • Manage policy renewals, claims support, and ensure accurate documentation and compliance.
  • Build strong client relationships, meet sales targets, and report on performance metrics.

NerdWallet brings clarity to financial decisions. We've built an inclusive, flexible culture where employees are empowered to grow and make an impact.

US

  • Provide sales support for insurance clients by creating illustrations, sending compliance forms, and acting as a liaison between carriers and clients.
  • Handle outbound and inbound calls to resolve client service inquiries and problems with speed and composure.
  • Must have an active Life and Health license, be computer literate in Word and Excel, and possess strong communication skills.

Trusted Senior Specialists has served the senior market since 2005 by protecting their health, wealth, and well-being through insurance. The company is a proud member of the Integrity Family of Companies, part of a hyper-growth organization with a strong insurtech focus and a family-like culture.

US

  • Speak with clients over the phone or Zoom to help them choose life insurance coverage.
  • Work with warm inbound and outbound leads, with no cold calling required.
  • Follow a proven system with clear training and support to track activity and improve sales skills.

Meron Financial Agency is an expanding insurance agency specializing in life insurance sales with a focus on helping families choose coverage. They hire driven agents for a performance-based career and offer training, mentorship, and access to over 60 carriers.

Global

  • Converse virtually with clients to weave financial strategies that empower.
  • Cultivate long-lasting client bonds and stay current with industry trends.
  • Work with a dynamic remote team to present insurance products and complete applications.

Global Elite Empire Consultants connects clients with personalized benefits solutions in the financial services industry. They are a third-party recruitment firm with a remote team, offering a fun, energetic, and positive environment with rapid growth opportunities.

USA

  • Provide superior customer service and assist clients in getting compensation for their losses.
  • Work flexible hours in a remote setting, handling claims for homeowners and business owners.
  • Collaborate with a supportive team and pursue opportunities for career advancement.

Metro Public Adjustment is a leading provider of claims adjusting services to homeowners and business owners who have suffered a loss. The company offers a supportive and collaborative work environment with opportunities for advancement and flexible work hours.

US

  • Conduct virtual consultations to assess clients' financial needs and educate them on insurance solutions.
  • Build and maintain lasting client relationships through periodic check-ins and follow-ups.
  • Complete administrative tasks such as note-taking and appointment scheduling to support the sales process.

Global Elite Empire Consultants is a recruiting firm that connects professionals with insurance sales roles, emphasizing a new approach to the industry. The company offers a remote, flexible work environment and provides lead generation and mentorship programs.

US

  • Connect with clients over phone and Zoom to help families find the right life insurance coverage.
  • Work warm inbound leads plus outbound opportunities to build income faster.
  • Manage your own schedule while hitting consistent daily production goals.

Meron Financial Agency helps families find life insurance coverage through a remote, performance-based career model. They are expanding their remote team and seek self-motivated agents to build a career from home with a proven system and warm leads.

Global

  • Converse virtually with clients, weaving financial strategies that empower.
  • Cultivate client bonds that stand the test of time.
  • Work alongside a dynamic remote team, where collaboration is the heartbeat of success.

Global Elite Empire Consultants is a third-party recruiter that connects candidates with opportunities in the financial services industry. The company offers a fun, energetic, and positive team environment with rapid career growth and comprehensive training.

US

  • Provide member-centered support by answering inbound calls and chats with empathy and clarity.
  • Resolve core member issues including benefits coverage, cost-sharing concepts, and network provider searches.
  • Own issues end-to-end using established workflows and document interactions accurately.

Included Health is a healthcare company delivering integrated virtual care and navigation. They are remote-first and focus on raising the standard of healthcare for everyone.

US Unlimited PTO

  • Serve as the first point of contact for clients, providing prompt and professional service.
  • Manage placement of new and renewal accounts with carrier partners across P&C and Life & Health lines.
  • Maintain strong carrier relationships to secure competitive quotes and ensure successful renewal and retention.

Trucordia is an insurance brokerage built from successful community businesses across the US, offering an unrivaled combination of people, tools, and solutions. With over 5,000 team members across 200 offices, we are ranked as one of the fastest-growing companies in the US, where we actively care about our clients and each other.

US 2w PTO 14w maternity 8w paternity

  • Connect with inbound leads via phone, email, and text to understand needs and recommend tailored insurance solutions.
  • Consistently meet or exceed sales targets by building strong customer relationships and applying consultative sales techniques.
  • Clearly communicate the value of Kin's insurance products and guide customers to coverage that protects their assets.

Kin is a homeowners insurance company that uses data, technology, and human support to make insurance simpler and more affordable for homeowners, especially in areas with climate risks and rising costs. Founded in 2016, Kin is a remote-first employer with Kinfolk across 35+ states, and has been recognized as a Best Place to Work by Built In Chicago and Forbes.

US

  • Handle provider inquiries through multiple channels with accuracy and precision.
  • Establish and maintain positive relationships with providers on behalf of the company.
  • Complete ongoing training to stay abreast of products, services, and policy changes.

Capital Blue Cross is an independent licensee of the Blue Cross Blue Shield Association offering health insurance. It is consistently voted one of the "Best Places to Work in PA" and values employee growth and community involvement.