Advise on insurance plan options, coverages, and pricing to meet customer needs.
Process new and amended enrollments while ensuring authentic customer experiences.
Navigate multiple systems with strong comprehension of program materials.
Concentrix is a global technology and services leader that powers the brands of the future, helping over 2000 of the world's best brands solve their toughest business challenges. They are a Fortune 500 company with an inclusive, award-winning culture and a team from over 70 countries.
Handle inbound calls and warm leads, consulting customers on insurance needs and converting sales leads into policyholders.
Receive paid training, licensing in all 50 states, and a dynamic role directed at warm leads only.
Enjoy generous earning potential with base salary plus commission, comprehensive benefits, and flexible work arrangements.
Liberty Mutual Insurance is a Fortune 100 company providing protection for the unexpected with care. They are a large organization fostering an inclusive environment with Employee Resource Groups and comprehensive benefits.
Engage with warm leads via inbound calls, consulting customers on insurance needs and matching coverages to convert sales.
Represent the Liberty brand with integrity, building connections and tailoring solutions for individual policyholders.
Adapt to a remote work environment, collaborating with the team while maintaining a professional home office setup.
Liberty Mutual Insurance is a Fortune 100 company providing insurance products and services. They foster an inclusive culture with comprehensive benefits, professional development, and Employee Resource Groups.
Handle a high volume of inbound calls while maintaining strong service levels.
Answer questions about coverage, contracts, and claims from customers, dealers, and repair facilities.
Resolve customer issues or route inquiries to the appropriate department when needed.
APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services. The company is a medium-sized organization with a collaborative and supportive team environment, driven by values of Commitment, Accountability, Results-Driven, and Excellence.
Coach Agents/Representatives to improve knowledge, engage consumers, and enhance sales skills.
Collaborate with Operations Manager and site Supervisors to drive improved performance.
Actively monitor agents via live listen and recommend changes when necessary.
TP is a leading global provider of digital business services. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.
Answer inbound calls and schedule service appointments
Respond to customer requests (email, webchat, text) to resolve issues
Maintain and update customer database with complete and accurate information
T3 Services Group is transforming the trades one customer at a time with their top notch residential HVAC, Plumbing, & Electrical services. They operate under a philosophy of running their business in new and unconventional ways that elevate the experience customers have when they enter their home.
Coach agents to improve knowledge, engagement, and sales performance.
Collaborate with Operations Manager and Supervisors to develop and execute daily improvement plans.
Monitor calls and provide feedback via calibrations, one-on-ones, and live side-by-sides.
TP is a leading global provider of digital business services that partners with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, the company fosters a culture of inclusion and diversity.
Educate and support customers requesting policy cancellation through inbound calls and email, managing high volumes with empathy and efficiency.
De-escalate challenging situations with professionalism, re-educating pet parents on the lifetime value of coverage.
Navigate multiple systems, document interactions in CRM, and meet productivity targets in a fast-paced remote contact center.
Trupanion is a leading provider of medical insurance for cats and dogs in North America, dedicated to helping pet owners budget and care for their pets. They offer a collaborative, pet-friendly environment with a focus on teamwork and innovation, employing a large remote and hybrid workforce.
Respond to customer calls, manage inquiries, and educate on products and services.
Handle payment processing, payment plans, and account-related tasks to enhance customer experience.
Maintain accurate customer information and uphold high service standards via effective communication.
Enova International is a leading financial technology company providing online financial services through its AI and machine learning-powered Colossus platform. The company serves non-prime consumers and businesses, employs thousands, and values inclusion and employee development.
Provide sales support for insurance clients by creating illustrations, sending compliance forms, and acting as a liaison between carriers and clients.
Handle outbound and inbound calls to resolve client service inquiries and problems with speed and composure.
Must have an active Life and Health license, be computer literate in Word and Excel, and possess strong communication skills.
Trusted Senior Specialists has served the senior market since 2005 by protecting their health, wealth, and well-being through insurance. The company is a proud member of the Integrity Family of Companies, part of a hyper-growth organization with a strong insurtech focus and a family-like culture.
Manage large amounts of incoming phone calls and identify customer needs to achieve satisfaction.
Build sustainable relationships through open and interactive communication, providing accurate information using the right methods.
Meet personal and team sales targets, call handling quotas, and keep accurate records of interactions.
A1 Garage Door Services provides garage door repair and installation services to residential and commercial customers. They emphasize a culture of ownership, reliability, and customer focus with internal promotion opportunities.
Answer emergency and non-emergency calls, dispatch responses, and monitor medical alerts with compassion.
Provide exceptional customer support using scripted and non-scripted responses in high-pressure situations.
Record call details accurately, troubleshoot alarms, and recommend preventative healthcare services.
VRI connects people with care through non-emergency medical transportation and personal home care services. They serve the underserved to improve access and outcomes, with a focus on compassionate support.
Connect with inbound leads via phone, email, and text to understand needs and recommend tailored insurance solutions.
Consistently meet or exceed sales targets by building strong customer relationships and applying consultative sales techniques.
Clearly communicate the value of Kin's insurance products and guide customers to coverage that protects their assets.
Kin is a homeowners insurance company that uses data, technology, and human support to make insurance simpler and more affordable for homeowners, especially in areas with climate risks and rising costs. Founded in 2016, Kin is a remote-first employer with Kinfolk across 35+ states, and has been recognized as a Best Place to Work by Built In Chicago and Forbes.
Address customer questions and concerns on all products and services via phone, email, and chat.
Manage inbound calls, identify customer needs, and provide solutions, while maintaining call control without a script.
Participate in efforts to support customer satisfaction, maintain quality, and adapt to different personality types.
Five Star Solutions is committed to cultivating a professional and diverse workforce by hiring the best people. The company values diversity and is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Effectively communicate, present and sell to our inbound inquiries.
Cross sell a wide range of personal lines products with multiple top-rated carriers.
Communicate with escrow and lender professionals to complete the sales process.
Fidelity National Financial's Property and Casualty Insurance Agency provides affiliated title insurance customers with a competitive path to purchasing homeowners insurance. They utilize an inbound-only sales model.
Serve as the first point of contact for clients, providing prompt and professional service.
Manage placement of new and renewal accounts with carrier partners across P&C and Life & Health lines.
Maintain strong carrier relationships to secure competitive quotes and ensure successful renewal and retention.
Trucordia is an insurance brokerage built from successful community businesses across the US, offering an unrivaled combination of people, tools, and solutions. With over 5,000 team members across 200 offices, we are ranked as one of the fastest-growing companies in the US, where we actively care about our clients and each other.
Provide outstanding customer service to families over the phone, educating them about evaluation, treatment, and insurance processes.
Accurately enter patient registration information and schedule appointments, identifying potential conflicts.
Coordinate information between referring physicians, insurance companies, and treatment clinics, handling 40-70 calls daily.
Cranial Technologies is the only company globally dedicated to researching and treating plagiocephaly (flat head syndrome) and providing non-invasive ear shape correction. With over 300,000 babies successfully treated, they are a leader in pediatric cranial shaping and foster a compassionate, family-oriented culture.
Handle inbound and outbound calls, texts, and emails to resolve customer inquiries.
Manage case work, document interactions, and ensure accurate data entry.
Collaborate with teams to escalate complex issues and maintain service quality.
Five Star Solutions provides customer support services for members and clients. They are committed to a diverse workforce and are an equal opportunity employer with a focus on professional service.
Schedule customer appointments for collision repair and estimates with strict adherence to SOPs.
Manage high-volume inbound and outbound communications with empathy and professionalism.
Multitask across systems to coordinate rental cars, towing, and resolve customer concerns.
Crash Champions is a leading multi-shop operator of collision repair services, also operating luxury EV repair centers. With more than 650 locations and 25 years of history, the company emphasizes a 'People First' culture and high-quality service.