Call Center Agent

How you will make an impact:

• Respond to inbound calls from existing customers.
• Process service requests such as adding/removing vehicles and drivers, adding lienholder information, and sending policy documents.
• Help customers with questions about existing insurance policies regarding coverages or policy benefits.
• Work to retain policyholders by actively finding solutions for customers at risk of cancellation.

Who you are:

• You can multitask and manage multiple competing priorities.
• You are passionate about helping others.
• Has 2+ years of experience working in a call center environment.

Compensation and perks:

• Hourly wage: $19.00 - 21.00.
• We will pay for your P&C license (expected within 60 days after starting).
• Medical, dental, vision insurance, 401K match.
• Ability to work remotely (we provide work equipment).
• Ongoing training and mentorship from our leadership team.
• An outstanding portfolio of insurance carriers and products.