Remote Customer service Jobs · Insurance Knowledge

• Professionally respond to inquiries via phone, email, and chat to maximize brand reputation.
• Own complex inquiries and account-level issues requiring judgment and cross-functional coordination.
• Serve as a go-to resource for procedural questions, mentor new hires, and contribute to process improvements.

Integrated Specialty Coverages is a technology and data-driven commercial MGA and insurance wholesaler. Backed by private equity firm Onex Partners, the company is a growth-stage Insurtech with a digitally focused team.

• Respond to inbound calls from existing customers to process service requests like adding vehicles or policy changes.
• Assist customers with questions about insurance coverages and policy benefits.
• Retain policyholders by finding solutions for customers at risk of cancellation.

Jerry is a fintech startup that helps car owners save time and money on car expenses through its AI-powered app. With over 4 million customers and $240 million in funding, the company fosters a culture of passionate, curious, and egoless problem-solvers.

• Conduct virtual or in-person property inspections to identify covered damage.
• Interpret insurance policies and provide exceptional customer service.
• Fill out paperwork to process claims and drive business growth.

Metro Public Adjustment helps homeowners get maximum insurance claim payouts. They are a 30-year-old company that provides training and flexible opportunities.