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Role Overview:
- Provide exceptional customer service by phone and digital channels for insurance policy servicing, billing, and coverage changes.
- Educate customers on insurance needs, provide quotes, and complete applications while navigating multiple systems.
- Obtain and maintain Property & Casualty license, meet productivity and quality metrics, and work collaboratively.
Requirements:
- High school diploma required, bachelor's degree a plus; at least 1 year customer service experience preferred in insurance.
- Active Property & Casualty Insurance Producer license required; strong communication and empathy skills.
- Ability to work Monday-Friday in PST, CST, or EST shifts; dedicated home workspace with reliable internet.
Benefits:
- Competitive salary $40,066-$61,212 with incentive opportunities including holiday, referral, and performance bonuses.
- Medical, dental, vision, life, and pet insurance; 401(k) with company match; education assistance.
- Paid time off, 9 paid holidays, volunteer hours, mental wellbeing resources, childcare and eldercare support.
Jobgether
Our partner is a company providing insurance customer service and support across the United States. They offer a collaborative work environment focused on customer service, teamwork, and employee development with opportunities for growth.