Own high-volume inbound and outbound customer interactions across phone, chat, and email, delivering clear and accurate guidance on policies, payments, cancellations, and coverage questions
Create, update, and process homeowners insurance policies, endorsements, payments, and refunds with accuracy and urgency
Educate policyholders on coverage details, policy changes, and next steps so they can make informed decisions about their homes

What You'll Bring:

Active Property & Casualty (P&C) or Personal Lines insurance license (required)
6+ months customer service experience in P&C (specifically, home insurance)
Experience working in a high-volume call center or customer support environment handling inbound calls

How We Support You:

Competitive salary and company equity through Restricted Stock Units (RSUs)
Multiple medical plan options, plus dental and vision coverage
Company-funded HSA contributions (based on medical plan selection)

Kin

Kin provides simpler, more affordable, and better homeowners insurance, focusing on areas with climate risks and outdated systems. With a remote-first approach, Kin has been recognized as a top workplace and is committed to building a meaningful work environment with real impact.

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