Provide timely, accurate, and responsive information and service to policyholders and agents.
Independently solve problems relating to policies within scope and escalate others as appropriate.
Identify, analyze, and own customer policy needs to ensure high satisfaction and retention.
Liberty Mutual is a global insurance company providing personal lines products to policyholders and agents. They foster an inclusive culture with comprehensive benefits and professional development opportunities.
Provide accurate and timely responses to travel insurance calls, identifying customer needs and aligning them with appropriate products.
Cultivate strong customer relationships by delivering exceptional experiences and resolving issues with independence.
Work remotely within the USA during business hours, leveraging communication and teamwork skills to achieve team goals.
Sutherland is a global business process outsourcing company that provides customer experience and digital services. The company emphasizes diversity and career growth, with 80% of frontline leaders promoted from within.
Respond to customer inquiries via phone and email, processing insurance transactions and escalations.
Build and maintain strong client relationships, support senior specialists, and mentor new team members.
Ensure compliance with service level agreements, identify process improvements, and collaborate with colleagues to achieve team goals.
Jobgether uses AI-powered matching to connect candidates with hiring companies. The partner company manages all applications and next steps, offering a collaborative work environment with opportunities for professional growth.
Handle inbound calls and warm leads to convert prospects into policyholders.
Use sales expertise to consult customers on insurance needs and match coverages.
Represent the Liberty brand with integrity and a customer-centric focus.
Liberty Mutual is a Fortune 100 insurance company providing property and casualty insurance. With a large workforce and a culture focused on inclusion and professional development, they offer comprehensive benefits and flexible work arrangements.
Resolve complex consumer issues and advise first level representatives on high level issues.
Assist policy holders with billing questions and concerns.
Provide support to policy holders with policy changes and recommend adjustments as necessary.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, they prioritize a culture of inclusion and diversity where every employee feels valued.
Provide daily phone coverage for the Notice of Loss 800 number, following scripts and best practices for customer interactions.
Assist customers by setting up claim first notices and keeping accurate records of all interactions and transactions.
Provide accurate and timely answers to routine claim inquiries while serving as a customer advocate.
Travel Insured International is a leading travel insurance provider with over 30 years of experience, offering travel protection plans to help individuals travel confidently. As part of Crum & Forster's Specialty Business Unit, it values inclusivity, diversity, and employee development with a supportive culture.
Provide administrative and operational support to senior underwriting and broker staff.
Enter and update account, quote, and policy information in the agency management system.
Manage inbound calls, process bind orders, and ensure compliance with carrier requirements.
Integrated Specialty Coverages is a growth stage technology and data-driven commercial MGA and insurance wholesaler, combining insurance and technology to serve Main Street USA. Backed by private equity firm Onex Partners, the company is building a digitally focused team to optimize customer engagement.
Respond to agent inquiries via calls, chats, and emails, providing accurate information and timely resolutions.
Review and process carrier appointment requests, ensuring accuracy and compliance with carrier requirements.
Maintain accurate records in HubSpot CRM and collaborate with internal teams to streamline processes and enhance the agent experience.
First Connect Insurance Services is a digital platform that provides independent insurance agents access to over 150 top US carriers, enabling them to sell home, auto, and small business policies. We have thousands of active agents with hundreds joining monthly, and we are committed to accelerating growth with a culture of dedication and care.
Provide responsive and professional support to insurance agents and carriers via phone, email, and chat.
Review and process policy documentation including applications, binders, and endorsements.
Maintain accurate records in CRM systems and collaborate with internal teams for high-quality service.
The company provides commercial auto insurance support and services to a nationwide network of insurance professionals. They operate in a fast-paced remote environment and emphasize customer service and operational excellence.
Developing and implementing strategic sales plans to hit company goals and exceed daily, weekly, and monthly quotas.
Coaching, empowering, and engaging 12-14 Sales Agents in a call-center environment.
Providing data reporting, analysis, and tracking of team and individual sales performance.
Kin is an insurtech company that simplifies homeowners insurance using data and technology, expanding to help homeowners thrive in areas with climate risks and high costs. Founded in 2016, it's a remote-first employer with over 35 states, serving customers in 13 states, and has been recognized as a Best Place to Work and Fastest-Growing Private Company.
Answer inbound calls from customers who have already started their insurance search in the app.
Simplify the process by helping customers compare 55+ insurance companies to find the best fit.
Close the deal by guiding customers to finalize their new policy on the spot.
Jerry is an AI-powered app that helps car owners save on insurance, repairs, and loans, acting as a trusted friend for managing assets. Since 2019, they have grown to over 5 million customers, raised $240M+, and been profitable since 2024, with a fully remote team.
Conduct virtual or in-person inspections to identify covered property damage.
Interpret insurance policies and provide exceptional customer service.
Complete paperwork and utilize skills to drive business growth.
Metro Public Adjustment helps homeowners receive the maximum amount they are entitled to from their insurance claims. It is a renowned and trusted 30-year-old business that values growth and flexibility.
Conduct property inspections to identify potential damage covered by insurance.
Review and interpret insurance policies to help homeowners understand their coverage.
Provide top-quality service and communication to clients throughout the claims process.
Metro Public Adjustment, Inc. has been a trusted leader in the public adjusting industry for over 30 years. They specialize in helping policyholders receive maximum settlements under their insurance policies, with a culture of flexibility and independence.
Investigate and resolve auto physical damage and property damage claims in a timely manner.
Serve as primary customer contact, handling high volume calls and providing exceptional service.
Collaborate with team members and document claims activities accurately.
Mercury Insurance is a midsize insurance company dedicated to helping people reduce risk and overcome unexpected events. They have been recognized as one of America's Best Midsize Employers for 2025 and foster a collaborative, growth-oriented culture.
Guide engaged users through the insurance purchasing process with no cold-calling required.
Simplify the process by helping customers compare over 55 insurance companies to find the best fit.
Close deals by finalizing new policies and providing an incredible customer experience.
Jerry is building the first AI agent to manage physical assets, starting with car insurance and expanding into home, motorcycle, RV, and beyond. We've reached 5M+ customers, raised $240M+, and have been profitable since 2024 with offices in Palo Alto, New York, Chicago, and Toronto.
Respond to inbound calls from prospective customers for personal auto, home, motorcycle, and other specialty insurance policies.
Educate customers on insurance policy details and prepare quotes through over 55 carrier partners.
Problem solve and handle objections to help customers purchase a policy that best fits their needs.
Jerry.ai is building the first AI agent to manage all your physical assets, starting with car insurance and expanding into home, motorcycle, and beyond. They have reached 5M+ customers, raised $240M+, and have been profitable since 2024, with a fully remote team.
Conduct property inspections to identify potential damage covered by insurance.
Review and interpret insurance policies to help homeowners understand their coverage.
Complete necessary paperwork to support claims efficiently.
Metro Public Adjustment, Inc. is a trusted leader in the public adjusting industry for more than 30 years, specializing in helping policyholders receive maximum settlements under their insurance policies. They are expanding their team and looking for motivated individuals, offering a flexible, high-growth career with no experience needed.
Provide front-line customer support for policyholders via phone and email, resolving issues on policies, coverage, billing, and claims.
Communicate complex insurance concepts in plain language and document all interactions thoroughly in internal systems.
Work independently in a fast-paced remote environment, collaborating with the CS and Claims team to improve processes and workflows.
Tint enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance and protection programs. We have raised $30M and are backed by world-class investors such as Y Combinator, QED, and others, with a remote-first team that values collaboration and merit.
Make outbound and receive inbound calls to Medicare clients to retain business and resolve issues.
Cross-sell ancillary products and identify new business opportunities while delivering exceptional customer service.
Navigate multiple systems, complete case management in Salesforce, and meet department performance goals.
Spring Venture Group is a leader in Medicare health insurance distribution, guiding people through finding the right coverage. The company offers an incredible culture, competitive benefits, and a diverse, inclusive team environment.