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About Tint:
- Tint enables SaaS platforms and marketplaces to offer embedded insurance programs.
- We are a remote-first team backed by top investors and focused on transforming insurance from a product to a feature of brands.
About the role:
- You will join a small, highly collaborative team serving as the front line for policyholders.
- This role involves resolving issues, clarifying coverage, and ensuring a smooth insurance experience.
- It's ideal for someone who thrives in fast-moving environments and communicates complex concepts clearly.
What you will do:
- Provide accurate, clear information via phone and email, document interactions, and escalate issues as needed.
- Discuss insurance products and processes in plain language to ensure customer understanding.
- Work independently, maintain product knowledge, and partner with Operations to improve support tools.
You should apply if you have:
- Active P&C License and 3+ years of customer support experience.
- 1+ year supporting insurance products (P&C preferred) and a track record of remote work.
- A self-starter mentality, collaborative mindset, and excellent communication skills.
Tint
Tint enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance and protection programs. We have raised $30M and are backed by world-class investors such as Y Combinator, QED, and others, with a remote-first team that values collaboration and merit.