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Role Overview:
- Investigate and resolve auto physical damage and property damage claims.
- Handle high volume calls and provide exceptional customer service.
- Work remotely and collaborate with team to achieve department goals.
Qualifications:
- High School Diploma required; Associate degree preferred.
- Customer service experience required; 6-12 months related experience preferred.
- Strong communication, multitasking, and MS Office skills.
Benefits:
- Competitive salary and bonus potential.
- Comprehensive benefits including medical, dental, vision, and 401(k) matching.
- Flexible remote work and paid time off.
Mercury Insurance
Mercury Insurance is a midsize insurance company dedicated to helping people reduce risk and overcome unexpected events. They have been recognized as one of America's Best Midsize Employers for 2025 and foster a collaborative, growth-oriented culture.