Process inbound claim contacts from dealers, repair facilities, sales agents, and contract holders.
Manage queue contacts via phone, email, and chat channels.
Correspond with vendors and assist with claim estimation and cost comparison.
Protective helps protect customers against life's uncertainties by providing insurance and claims services. The company offers comprehensive benefits and promotes work/life balance with a focus on employee wellbeing.
Provide superior customer service and assist clients in getting compensation for their losses.
Work flexible hours in a remote setting, handling claims for homeowners and business owners.
Collaborate with a supportive team and pursue opportunities for career advancement.
Metro Public Adjustment is a leading provider of claims adjusting services to homeowners and business owners who have suffered a loss. The company offers a supportive and collaborative work environment with opportunities for advancement and flexible work hours.
Initiate investigation of new claims and evaluate coverage to make appropriate policy decisions.
Evaluate and negotiate settlements of property, collision, and transportation losses while managing outside adjusters.
Ensure compliance with state laws, maintain licenses, and handle small claim suits as needed.
ClaimsPro LP, part of SCM Insurance Services, is a Third Party Administrator handling claims across the US and Puerto Rico. SCM is Canada's largest privately owned insurance services provider, known for a culture of continuous learning and recently winning a Culture Innovator Award.
Answer incoming calls and direct callers to the appropriate team member or document information in claim files.
Provide professional customer service, manage conflict effectively, and communicate with individuals related to claim files.
Complete outbound calls to report claims to insurance carriers and adhere to company policies and procedures.
Enterprise Mobility is a family-owned portfolio of brands and a leading provider of mobility solutions worldwide, operating a global network with 80,000 dedicated team members across nearly 100 countries. The company empowers its team with opportunities for growth and rewards hard work.
Conduct virtual or in-person property inspections to identify covered damage.
Interpret insurance policies and provide exceptional customer service.
Fill out paperwork to process claims and drive business growth.
Metro Public Adjustment helps homeowners get maximum insurance claim payouts. They are a 30-year-old company that provides training and flexible opportunities.
Accurately capture Auto and Property claims, ensuring complete First Notice of Loss documentation and triaging exposures.
Provide consultative policy guidance and effortless customer experiences to help customers understand coverage and next steps.
Collaborate with teams and vendors to drive timely claim resolution and maintain accuracy and compliance.
Liberty Mutual is a Fortune 100 insurance company that helps people navigate life's uncertainties with coverage and claims services. They are a large employer with a focus on inclusion and employee well-being, offering comprehensive benefits and professional development.
Provide daily phone coverage for the Notice of Loss 800 number, following scripts and best practices for customer interactions.
Assist customers by setting up claim first notices and keeping accurate records of all interactions and transactions.
Provide accurate and timely answers to routine claim inquiries while serving as a customer advocate.
Travel Insured International is a leading travel insurance provider with over 30 years of experience, offering travel protection plans to help individuals travel confidently. As part of Crum & Forster's Specialty Business Unit, it values inclusivity, diversity, and employee development with a supportive culture.
Respond to inbound calls from prospective customers for personal auto, home, motorcycle, and other specialty insurance policies.
Educate customers on insurance policy details and prepare quotes through over 55 carrier partners.
Problem solve and handle objections to help customers purchase a policy that best fits their needs.
Jerry.ai is building the first AI agent to manage all your physical assets, starting with car insurance and expanding into home, motorcycle, and beyond. They have reached 5M+ customers, raised $240M+, and have been profitable since 2024, with a fully remote team.
Respond to customer inquiries via phone and email, processing insurance transactions and escalations.
Build and maintain strong client relationships, support senior specialists, and mentor new team members.
Ensure compliance with service level agreements, identify process improvements, and collaborate with colleagues to achieve team goals.
Jobgether uses AI-powered matching to connect candidates with hiring companies. The partner company manages all applications and next steps, offering a collaborative work environment with opportunities for professional growth.
Investigate and evaluate auto claims, determine coverage and liability.
Negotiate and settle claims with empathy and professionalism.
Manage claim inventory independently and ensure compliance with state regulations.
Horace Mann is an insurance and financial services company focused on educators. The company serves over 4,100 school districts, has over $12 billion in assets, and is publicly traded on the NYSE.
Provide timely, accurate, and responsive information and service to policyholders and agents.
Independently solve problems relating to policies within scope and escalate others as appropriate.
Identify, analyze, and own customer policy needs to ensure high satisfaction and retention.
Liberty Mutual is a global insurance company providing personal lines products to policyholders and agents. They foster an inclusive culture with comprehensive benefits and professional development opportunities.
Manage customer interactions and resolve service requests with professional communication.
Handle inbound and outbound calls for scheduling, billing, and account support using internal systems.
Collaborate with internal teams to ensure timely resolution of customer issues and maintain accurate records.
Our partner is a company that provides customer care solutions for residential customers. The organization values reliability, teamwork, and service excellence, offering a supportive culture with career growth opportunities.
Lead Auto Claims operations with accountability for performance, customer outcomes, compliance, expense management, and talent results.
Oversee the handling strategy and operational execution for Low Touch Claims, Coverage Investigations, Subrogation, Rental, Med Pay, and Theft/Fire.
Partner cross-functionally to support portfolio management, product implementation, growth, and business profitability.
Mercury Insurance helps people reduce risk and overcome unexpected events. They have been in business for over 60 years and foster a team culture focused on growth, fun, and inclusion.
Handle inbound calls and warm leads, consulting customers on insurance needs and converting sales leads into policyholders.
Receive paid training, licensing in all 50 states, and a dynamic role directed at warm leads only.
Enjoy generous earning potential with base salary plus commission, comprehensive benefits, and flexible work arrangements.
Liberty Mutual Insurance is a Fortune 100 company providing protection for the unexpected with care. They are a large organization fostering an inclusive environment with Employee Resource Groups and comprehensive benefits.
Deliver high-quality customer service in a healthcare environment, handling inbound and outbound calls to resolve claims, benefits, and coverage inquiries.
Research and document member and provider issues, escalate complex cases, and ensure timely follow-up across systems.
Maintain strict confidentiality of sensitive information while adapting communication for diverse audiences including members, clinics, and vendors.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies efficiently. It operates as a partner recruiting organization, facilitating applications and next steps for roles like this one.
Provides support to customers by answering calls, resolving issues, and documenting interactions according to department standards.
Manages follow-up contacts and evaluates concerns to determine reasonable resolutions using department guidelines.
Refers unresolved grievances to Verizon Wireless and assists team members with shadowing and questions.
Cellular Sales provides customer support and sales services for Verizon Wireless. The company is a large organization with a focus on culture and employee assistance programs.
Handle inbound calls and warm leads to consult with potential and existing policyholders on insurance needs and convert sales leads into policyholders.
Utilize strong persuasion and communication skills to close sales and represent the Liberty Mutual brand with integrity.
Participate in paid training to obtain necessary licenses and develop sales expertise in a remote work environment.
Liberty Mutual is a Fortune 100 insurance company providing a wide range of insurance products and services. With a large workforce, the company fosters an inclusive culture that values diversity and supports employee well-being.
Professionally respond to inquiries via phone, email, and chat to maximize brand reputation.
Own complex inquiries and account-level issues requiring judgment and cross-functional coordination.
Serve as a go-to resource for procedural questions, mentor new hires, and contribute to process improvements.
Integrated Specialty Coverages is a technology and data-driven commercial MGA and insurance wholesaler. Backed by private equity firm Onex Partners, the company is a growth-stage Insurtech with a digitally focused team.
Conduct thorough investigations of potentially fraudulent insurance claims, analyzing evidence and documenting findings.
Interview claimants, witnesses, and relevant parties to gather accurate information and support case resolutions.
Collaborate with claims professionals and vendors to manage complex investigations from review through resolution.
Our partner company specializes in fraud investigation and insurance claim integrity. The organization offers a collaborative remote work environment focused on innovation, accuracy, and customer protection.
Engage with warm leads via inbound calls, consulting customers on insurance needs and matching coverages to convert sales.
Represent the Liberty brand with integrity, building connections and tailoring solutions for individual policyholders.
Adapt to a remote work environment, collaborating with the team while maintaining a professional home office setup.
Liberty Mutual Insurance is a Fortune 100 company providing insurance products and services. They foster an inclusive culture with comprehensive benefits, professional development, and Employee Resource Groups.