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Core Responsibilities:

  • Claims Intake & FNOL: Accurately capture Auto and Property claims, ensuring complete FNOL documentation.
  • Consultative Policy Guidance: Provide clear, expert counsel on coverage and the claims process.
  • Effortless Customer Experience: Make every interaction seamless and easy for customers.

Successful Candidates Demonstrate:

  • Technical Proficiency: Ability to document claims, interpret policy language, and leverage tools.
  • Customer-Focused Mindset: Commitment to empathetic and efficient service.
  • Problem-Solving Agility: Creative and analytical thinking to resolve claims challenges.

Qualifications:

  • Minimum 1-2 years customer-facing experience, preferably in insurance or related field.
  • High school diploma required; bachelor's degree preferred.
  • Willingness to obtain applicable licenses.

Liberty Mutual

Liberty Mutual is a Fortune 100 insurance company that helps people navigate life's uncertainties with coverage and claims services. They are a large employer with a focus on inclusion and employee well-being, offering comprehensive benefits and professional development.

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