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Position Overview:
- Supervise a team of property claims professionals to deliver exceptional customer service.
- Provide inspired leadership and technical guidance for efficient claim adjudication.
- Foster a culture of continuous improvement and career development.
Key Responsibilities:
- Assign new losses, review investigations, evaluations, and settlement authority.
- Coach and mentor team members to achieve performance goals and career growth.
- Manage staffing, attendance, and disciplinary processes to maintain productivity.
Qualifications and Skills:
- Minimum 5 years of property claims experience preferred; leadership experience a plus.
- Proficiency in Microsoft Office and industry claims software.
- Excellent communication, critical thinking, and organizational abilities.
Mercury Insurance
Mercury Insurance helps people reduce risk and overcome unexpected events, offering property and casualty insurance for over 60 years. The company fosters a collaborative and inclusive culture, supporting team growth and customer service excellence.