Insurance Account Specialist

Responsibilities:

• Respond to customer inquiries via phone and email while providing professional, timely, and service-oriented support.
• Process routine insurance transactions, including endorsements, certificates of insurance, application follow-ups, and quoting activities.
• Escalate complex customer requests to appropriate internal resources when necessary.

Requirements:

• High school diploma or equivalent required; Property & Casualty License strongly preferred.
• Professional customer service experience required; two to three years of insurance industry experience preferred.
• Must reside in the United States and be available during Central or Mountain Time Zone business hours.

Compensation & Benefits:

• Competitive hourly compensation from $18.91 to $31.92, plus annual bonus eligibility.
• 100% employer-paid employee healthcare, plus medical, dental, and vision insurance starting on Day 1.
• 401(k) with employer match, generous PTO, and ongoing professional development opportunities.