Source Job

US

  • Process inbound claim contacts from dealers, repair facilities, sales agents, and contract holders.
  • Manage queue contacts via phone, email, and chat channels.
  • Correspond with vendors and assist with claim estimation and cost comparison.

Claims Customer Service Communication Insurance

20 jobs similar to Claims Adjuster II

Jobs ranked by similarity.

USA

  • Provide superior customer service and assist clients in getting compensation for their losses.
  • Work flexible hours in a remote setting, handling claims for homeowners and business owners.
  • Collaborate with a supportive team and pursue opportunities for career advancement.

Metro Public Adjustment is a leading provider of claims adjusting services to homeowners and business owners who have suffered a loss. The company offers a supportive and collaborative work environment with opportunities for advancement and flexible work hours.

US 4w PTO

  • Investigate, evaluate, and adjust assigned multi-line claims in accordance with corporate standards, client guidelines, and jurisdictional requirements.
  • Manage claims cradle to grave across all jurisdictions, including licensed states such as NY and FL.
  • Negotiate settlements with claimants, attorneys, and vendors in alignment with client expectations and authority levels.

CCMSI partners with global clients to solve complex risk management challenges through advanced technology and collaborative problem-solving. As the largest privately-owned Third Party Administrator, CCMSI is a certified Great Place to Work® with employee-owners empowered to grow and make meaningful contributions.

Georgia 2w PTO

  • Review claim files to determine coverage and develop collection strategies with insurance partners and customers.
  • Negotiate with responsible parties and interpret facts of loss to establish settlement strategies.
  • Maintain accurate account records, update system notes, and make decisions for settlement strategy.

Enterprise Mobility is a family-owned portfolio of brands and leading provider of mobility solutions worldwide. Founded over 60 years ago, it operates a global network with 80,000 dedicated team members across nearly 100 countries.

United States

  • Review and investigate vehicle service contract claims to determine coverage and eligibility.
  • Collaborate with repair facilities to evaluate repair needs and authorize covered work.
  • Calculate repair costs, negotiate fair pricing, and maintain clear documentation of claim decisions.

APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services. The company fosters a collaborative, results-driven culture with teams across operations, technology, risk, finance, marketing, and sales.

US

  • Manage complex homeowner property claims in litigation and appraisal from assignment through final resolution.
  • Conduct thorough investigations, coverage analysis, and estimate writing using Cotality, while negotiating settlements.
  • Collaborate with defense counsel, appraisers, and vendors to drive strategy and deliver fair outcomes.

Openly is rebuilding home insurance from the ground up, using data and technology to provide customizable, competitive coverage. They foster a remote-first culture with a growing team of curious, empathetic employees, committed to diversity and work-life balance.

US

  • Report, oversee, monitor, and investigate insurance claims across all jurisdictions.
  • Partner with insurance carriers to mitigate loss by evaluating and implementing tools.
  • Develop, implement, and improve scalable processes and training to build a best-in-class claims function.

Instawork's AI-powered labor marketplace helps local businesses scale and enables global technology companies to push the frontiers of robotics and AI. They connect more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more.

US 4w PTO

  • Investigate, evaluate, and adjust commercial auto and property claims from assignment through resolution while ensuring compliance with standards and regulations.
  • Conduct thorough liability investigations, establish reserves, and negotiate settlements within authority limits in alignment with client expectations.
  • Maintain accurate claim documentation, communicate effectively with clients and claimants, and identify subrogation opportunities where applicable.

CCMSI is the largest privately-owned Third Party Administrator (TPA) that partners with global clients to solve complex risk management challenges through advanced technology and collaborative problem-solving. As a certified Great Place to Work®, the company is employee-owned and empowers its staff to grow, collaborate, and make meaningful contributions every day.

  • Conduct virtual or in-person property inspections to identify covered damage.
  • Interpret insurance policies and provide exceptional customer service.
  • Fill out paperwork to process claims and drive business growth.

Metro Public Adjustment helps homeowners get maximum insurance claim payouts. They are a 30-year-old company that provides training and flexible opportunities.

US

  • Answer incoming calls and direct callers to the appropriate team member or document information in claim files.
  • Provide professional customer service, manage conflict effectively, and communicate with individuals related to claim files.
  • Complete outbound calls to report claims to insurance carriers and adhere to company policies and procedures.

Enterprise Mobility is a family-owned portfolio of brands and a leading provider of mobility solutions worldwide, operating a global network with 80,000 dedicated team members across nearly 100 countries. The company empowers its team with opportunities for growth and rewards hard work.

US

  • Initiate investigation of new claims and evaluate coverage to make appropriate policy decisions.
  • Evaluate and negotiate settlements of property, collision, and transportation losses while managing outside adjusters.
  • Ensure compliance with state laws, maintain licenses, and handle small claim suits as needed.

ClaimsPro LP, part of SCM Insurance Services, is a Third Party Administrator handling claims across the US and Puerto Rico. SCM is Canada's largest privately owned insurance services provider, known for a culture of continuous learning and recently winning a Culture Innovator Award.

$83,776–$151,100/yr
US

  • Investigate complex Homeowners/Commercial claims to confirm facts and determine coverage.
  • Assess damages, document findings, and establish reserve amounts within authority limits.
  • Ensure exceptional customer service through timely communication and adherence to regulations.

Mercury Insurance has been helping people reduce risk and overcome unexpected events for more than 60 years. The company has a diverse and inclusive culture where team members are encouraged to grow and work together.

US 3w PTO

  • Accurately capture Auto and Property claims, ensuring complete First Notice of Loss documentation and triaging exposures.
  • Provide consultative policy guidance and effortless customer experiences to help customers understand coverage and next steps.
  • Collaborate with teams and vendors to drive timely claim resolution and maintain accuracy and compliance.

Liberty Mutual is a Fortune 100 insurance company that helps people navigate life's uncertainties with coverage and claims services. They are a large employer with a focus on inclusion and employee well-being, offering comprehensive benefits and professional development.

US

  • Manage a caseload of complex workers' compensation cases including litigation and disability.
  • Investigate claims to determine compensability, establish reserves, and manage medical treatment.
  • Collaborate with clients, legal counsel, and healthcare professionals to resolve claims.

Berkley Risk provides program administration and insurance services for self-insured entities. It is a member company of W. R. Berkley Corporation, a Fortune 500 firm, offering a competitive compensation and robust benefits package.

United States

  • Lead and develop a high-performing claims organization across rideshare property, auto, and bodily injury lines.
  • Own the end-to-end customer claims experience, driving service quality, efficiency, and regulatory compliance.
  • Partner with product and engineering teams to enhance claims systems and automation tools.

This company is a partner of Jobgether, offering a modern, technology-enabled claims organization focused on rideshare-related claims. They are a remote-first, high-growth firm with an inclusive culture and a focus on automation and customer-centric innovation.

$55,000–$60,000/yr
US

  • Responsible for the review and processing of claims within the claims transactional system, according to plan benefits and contractual reimbursement terms.
  • Follows established policies and procedures to pay, pend for additional information, or deny claims.
  • Accountable to meet and maintain established department production and quality standards.

Evry Health is on a mission to bring humanity to health insurance by expanding benefits, increasing access and transparency, and featuring a personalized, human approach. Evry Health is the major medical division of Globe Life (NYSE:GL) with more than 3,000 corporate employees and 15,000 agents.

US

  • Respond to inbound calls from existing customers to process service requests like adding vehicles or policy changes.
  • Assist customers with questions about insurance coverages and policy benefits.
  • Retain policyholders by finding solutions for customers at risk of cancellation.

Jerry is a fintech startup that helps car owners save time and money on car expenses through its AI-powered app. With over 4 million customers and $240 million in funding, the company fosters a culture of passionate, curious, and egoless problem-solvers.

$75,000–$140,000/yr
US 3w PTO

  • Investigates claims to determine coverage, analyze policy provisions and draft coverage position letters.
  • Establishes liability, verifies damages, and resolves claims within authority, recommending case value and resolution strategy.
  • Works with defense counsel, manages litigated files, and identifies/handles suspicious claims and claims with subrogation potential.

Liberty Mutual strives to create a workplace where everyone feels valued and supported. They welcome diverse perspectives, embedding inclusion in their culture to foster an environment where individuals can thrive and make a meaningful impact.

US 3w PTO

  • Independently manages a portfolio of moderate to complex personal and commercial auto, General Liability Bodily Injury and Property Damage claims from assignment to resolution.
  • Conducts thorough investigations, analyzes coverage and liability, evaluates damages, establishes reserves, and negotiates settlements.
  • Prepares and presents claims to authority committees, drafts legal letters, and ensures accurate documentation with high customer service.

West Bend is an insurance company recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years. They hire conscientious, customer-focused individuals and foster a culture of belonging, appreciation, and professional growth.

US

  • Assist clients in initiating auto insurance claims and provide guidance through the initial reporting process.
  • Follow up with insurance companies to check claim status and troubleshoot any blockers in processing.
  • Serve as a primary point of contact for clients, insurance providers, and third parties to maintain clear communication.

Lendbuzz develops innovative technologies to provide underserved and overlooked borrowers with better access to credit. They value diversity and have built a company culture around independent and critical thinking.

US

  • Schedule customer appointments for collision repair and estimates with strict adherence to SOPs.
  • Manage high-volume inbound and outbound communications with empathy and professionalism.
  • Multitask across systems to coordinate rental cars, towing, and resolve customer concerns.

Crash Champions is a leading multi-shop operator of collision repair services, also operating luxury EV repair centers. With more than 650 locations and 25 years of history, the company emphasizes a 'People First' culture and high-quality service.