Claims Adjuster II – Multi-Line (Dedicated Account, Remote)

Job Summary:

• Responsible for investigation and adjustment of assigned multi-line claims within a dedicated national account in the food service industry.
• Manages claims from assignment through resolution (cradle to grave) while ensuring compliance with CCMSI claim handling standards and client-specific instructions.
• Designed for adjusters with 3–5 years of multi-line claim handling experience managing a moderate complexity caseload with limited litigation exposure.

Key Responsibilities:

• Investigate, evaluate, and adjust assigned multi-line claims in accordance with corporate standards, client guidelines, and jurisdictional requirements.
• Manage claims cradle to grave across all jurisdictions, including licensed states such as NY and FL.
• Negotiate settlements with claimants, attorneys, and vendors in alignment with client expectations and authority levels.

Qualifications:

• 3–5 years of multi-line claim handling experience with proven ability to manage moderate caseload and maintain diary discipline.
• Current adjuster license in home state; ability to obtain multi-state licensure (including NY and FL).
• Strong organizational, communication, and analytical skills with proficiency in Microsoft Office.

Compensation & Culture:

• 4 weeks PTO + 10 paid holidays in first year; comprehensive benefits including medical, dental, vision, and retirement plans (401(k) and ESOP).
• Career growth opportunities into senior or specialized claim roles in a supportive team-based work environment.
• CCMSI is an Equal Opportunity Employer committed to doing what’s right for clients, coworkers, and ourselves.