Answer incoming calls and direct callers to the appropriate team member or document information in claim files.
Provide professional customer service, manage conflict effectively, and communicate with individuals related to claim files.
Complete outbound calls to report claims to insurance carriers and adhere to company policies and procedures.
Enterprise Mobility is a family-owned portfolio of brands and a leading provider of mobility solutions worldwide, operating a global network with 80,000 dedicated team members across nearly 100 countries. The company empowers its team with opportunities for growth and rewards hard work.
Process inbound claim contacts from dealers, repair facilities, sales agents, and contract holders.
Manage queue contacts via phone, email, and chat channels.
Correspond with vendors and assist with claim estimation and cost comparison.
Protective helps protect customers against life's uncertainties by providing insurance and claims services. The company offers comprehensive benefits and promotes work/life balance with a focus on employee wellbeing.
Manage assigned portfolio of customer accounts and conduct collection outreach via phone, email, and portals.
Investigate and resolve invoice, payment, and account discrepancies in partnership with internal teams.
Analyze aging trends, escalate high-risk accounts, and support month-end close activities.
Novara provides safety and operational risk management software that empowers organizations to identify and resolve issues before they become incidents. It is a growing company, part of a portfolio, and values employees with a full benefits package.
Handle inbound and outbound calls to resolve past-due accounts with empathy and professionalism.
Negotiate payment arrangements and document all account activity accurately.
Maintain compliance with FDCPA and other regulations while meeting performance metrics.
We are a professional accounts receivable management company committed to treating consumers with respect while delivering strong results. We are a team-oriented, fast-paced call center with ongoing support and growth opportunities.
Provide superior customer service and assist clients in getting compensation for their losses.
Work flexible hours in a remote setting, handling claims for homeowners and business owners.
Collaborate with a supportive team and pursue opportunities for career advancement.
Metro Public Adjustment is a leading provider of claims adjusting services to homeowners and business owners who have suffered a loss. The company offers a supportive and collaborative work environment with opportunities for advancement and flexible work hours.
Conduct virtual or in-person property inspections to identify covered damage.
Interpret insurance policies and provide exceptional customer service.
Fill out paperwork to process claims and drive business growth.
Metro Public Adjustment helps homeowners get maximum insurance claim payouts. They are a 30-year-old company that provides training and flexible opportunities.
Contact patients for payments on outstanding balances.
Process account adjustments and establish payment plans.
Maintain confidentiality and adhere to HIPAA regulations.
AnewHealth is a leading pharmacy care management company specializing in complex, chronic needs care. With over 1,400 team members, they care for more than 100,000 people across all 50 states.
Handle inbound and outbound calls, texts, and emails to resolve customer inquiries.
Manage case work, document interactions, and ensure accurate data entry.
Collaborate with teams to escalate complex issues and maintain service quality.
Five Star Solutions provides customer support services for members and clients. They are committed to a diverse workforce and are an equal opportunity employer with a focus on professional service.
Schedule customer appointments for collision repair and estimates with strict adherence to SOPs.
Manage high-volume inbound and outbound communications with empathy and professionalism.
Multitask across systems to coordinate rental cars, towing, and resolve customer concerns.
Crash Champions is a leading multi-shop operator of collision repair services, also operating luxury EV repair centers. With more than 650 locations and 25 years of history, the company emphasizes a 'People First' culture and high-quality service.
Initiate investigation of new claims and evaluate coverage to make appropriate policy decisions.
Evaluate and negotiate settlements of property, collision, and transportation losses while managing outside adjusters.
Ensure compliance with state laws, maintain licenses, and handle small claim suits as needed.
ClaimsPro LP, part of SCM Insurance Services, is a Third Party Administrator handling claims across the US and Puerto Rico. SCM is Canada's largest privately owned insurance services provider, known for a culture of continuous learning and recently winning a Culture Innovator Award.
Reviews accounts in assigned queue to determine next course of action required to resolve the delinquent account.
Utilize various skip tracing techniques and collection strategies to locate right parties
Negotiate payment terms and methods, often requiring probing questions of the consumer in order to better understand potential objections to payment.
Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services.
Supervise financial support services employees to ensure quality service delivery and achieve agreed-upon metrics and goals.
Monitor and collect outstanding invoices through direct contact and follow-up with partners and clients to ensure timely remittance.
Generate reports on accounts receivable analyses, DSO, and bad debt reserves, and work with senior management to resolve issues.
RRD provides marketing, packaging, print, and business services to global brands. As a large company with a focus on data analytics and technology, it serves regulated industries with a culture of sustainability and innovation.
Answer high volume incoming calls from AAA members needing roadside assistance, providing empathetic and accurate service.
Accurately input member location and vehicle details using internal systems and online mapping tools.
Identify situations requiring special handling and prioritize service based on member needs.
AAA Club Alliance provides roadside assistance and travel services to its members. With nearly 7.4 million members across 13 states and Washington, D.C., the company offers a supportive team environment and comprehensive benefits.
Analyze and process workers compensation lost-time claims, investigating to determine benefits and exposure.
Negotiate settlement of claims within designated authority and communicate with claimants and clients.
Report claims to excess carrier and respond to requests in a professional and timely manner.
Sedgwick is the world’s leading risk and claims administration partner, helping clients navigate the unexpected with advanced AI-enabled technology. With over 33,000 colleagues and 10,000 clients across 80 countries, it offers a caring culture that values work-life balance and professional growth.
Manage a caseload of complex workers' compensation cases including litigation and disability.
Investigate claims to determine compensability, establish reserves, and manage medical treatment.
Collaborate with clients, legal counsel, and healthcare professionals to resolve claims.
Berkley Risk provides program administration and insurance services for self-insured entities. It is a member company of W. R. Berkley Corporation, a Fortune 500 firm, offering a competitive compensation and robust benefits package.
Monitor and collect outstanding invoices through direct contact and follow-up with partners and clients.
Generate and revise monthly client reminder statements and provide accounts receivable analyses.
Work closely with senior management to resolve issues and meet collections targets.
Williams Lea by RRD is a global business support services company offering administrative support, document production, and marketing services to legal, financial, and professional services firms. With thousands of employees worldwide, the company is a people-powered organization focused on helping clients operate efficiently.
Manage inbox for Contact Center inquiries including same-day schedule changes and absence management.
Perform intraday management to optimize coverage and adjust schedules in real-time for key performance indicators.
Collect and analyze staffing data to identify trends and recommend improvements for workforce optimization.
Trupanion is a leading provider of medical insurance for cats and dogs in North America. The company offers a collaborative, casual, and pet-friendly environment.
Responsible for the review and processing of claims within the claims transactional system, according to plan benefits and contractual reimbursement terms.
Follows established policies and procedures to pay, pend for additional information, or deny claims.
Accountable to meet and maintain established department production and quality standards.
Evry Health is on a mission to bring humanity to health insurance by expanding benefits, increasing access and transparency, and featuring a personalized, human approach. Evry Health is the major medical division of Globe Life (NYSE:GL) with more than 3,000 corporate employees and 15,000 agents.
Assist customers by reserving the best storage unit to fit their needs while delivering excellent customer service.
Work in a close-knit team with passionate leaders who coach for success and career growth.
Enjoy a remote role with convenient schedules, no graveyard shifts, and eligibility for monthly commissions.
Extra Space Storage is the largest operator of self-storage facilities and the largest third-party self-storage management company in the US. With over 4,000 locations and a culture rooted in core values, they offer competitive pay and a fast-paced, collaborative environment.
Engage with warm leads via inbound calls, consulting customers on insurance needs and matching coverages to convert sales.
Represent the Liberty brand with integrity, building connections and tailoring solutions for individual policyholders.
Adapt to a remote work environment, collaborating with the team while maintaining a professional home office setup.
Liberty Mutual Insurance is a Fortune 100 company providing insurance products and services. They foster an inclusive culture with comprehensive benefits, professional development, and Employee Resource Groups.