Monitor and collect outstanding invoices through direct contact and follow-up with partners and clients.
Generate and revise monthly client reminder statements and provide accounts receivable analyses.
Work closely with senior management to resolve issues and meet collections targets.
Williams Lea by RRD is a global business support services company offering administrative support, document production, and marketing services to legal, financial, and professional services firms. With thousands of employees worldwide, the company is a people-powered organization focused on helping clients operate efficiently.
Manage a portfolio of customer accounts to ensure timely collection of outstanding balances.
Communicate effectively and professionally with customers to resolve payment issues and reconcile accounts.
Maintain detailed records of communication and payment commitments in internal systems.
Loadsmart is an innovative logistics technology company valued at over $1 billion. They are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight.
Generate routine customer invoices accurately and on time according to contractual terms and billing schedules.
Apply customer payments, perform collections follow-up, and reconcile client accounts.
Collaborate with internal teams to resolve billing issues and support process improvements.
Included Health is a healthcare company that delivers integrated virtual care and navigation services to raise the standard of healthcare for everyone. Though specific employee count is not mentioned, the company fosters a remote-first culture and offers comprehensive benefits.
Performing portfolio collections outreach, exceeding goals, and meeting KPIs.
Researching and reconciling misapplied cash and documenting efforts in Netsuite.
Reviewing customer financial position and engaging in policy updates.
Basis is a company that empowers agencies and brands with software automating digital media operations. They have a culture where individuals drive change, with flexible work options across the U.S. and Canada.
Handle inbound and outbound calls to resolve past-due accounts with empathy and professionalism.
Negotiate payment arrangements and document all account activity accurately.
Maintain compliance with FDCPA and other regulations while meeting performance metrics.
We are a professional accounts receivable management company committed to treating consumers with respect while delivering strong results. We are a team-oriented, fast-paced call center with ongoing support and growth opportunities.
Follow up with customers on open and overdue invoices and escalate complex cases.
Coordinate with Universities, Student organizations, and companies on invoice payments while tracking metrics.
Apply check, Venmo, and card payments, including discounts and refunds, to invoices.
Fresh Prints deeply values the long-term contributions of its team, recognizing and celebrating that commitment. They are an equal opportunity employer and promote diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.
Oversee the invoicing process, ensuring accurate and timely invoicing, and work directly with customers to ensure accuracy.
Handle high-volume data entry for daily and monthly invoices, maintain master files, and perform data quality assurance.
Resolve billing discrepancies, respond to customer inquiries, and collaborate with sales and customer success teams.
We are a profitable growth-stage company building industry-leading martech and data products for the PropTech space. Our fully remote team of 100+ across the U.S. operates on a strict no a**holes policy and we take our work seriously, but not ourselves.
Own the end-to-end order-to-cash cycle, including credit assessments, collections strategy, and billing operations, ensuring accuracy and timeliness across all revenue streams.
Set and enforce credit policies, manage credit risk exposure with data-driven frameworks, and lead a team of two reports.
Drive collections strategy, aging management, dispute resolution, DSO reduction, and partner with Sales and Revenue Accounting to resolve billing discrepancies.
Life360's mission is to keep people close to the ones they love, with a mobile app, Tile tracking devices, and Pet GPS tracker. Life360 has more than 500 remote-first employees and a mission-driven culture focused on high integrity and direct communication.
Lead and manage a team of late-stage collections team members focused on minimal skip-tracing.
Handle escalated customer loan issues and provide guidance on resolution of escalated matters.
Provide training to new hire staff ensuring appropriate knowledge of systems and adherence to company procedures and policies.
Lendbuzz believes financial opportunity should be more personalized and fair, developing innovative technologies for underserved borrowers. They are a diverse company with a culture valuing independent and critical thinking.
Lead, coach, and develop a global team of collections specialists, fostering a high-performance culture.
Manage collection efforts, escalations, and complex account resolutions to improve cash flow.
Partner cross-functionally to identify trends, remove barriers, and drive process improvements.
Raptor provides SaaS and mobile technology for school safety, serving 60,000 schools across 55 countries. The company fosters a culture of innovation, collaboration, and mentorship with a remote-first philosophy.
Oversee end-to-end legal case processing for immigration, family, and business matters, ensuring accuracy and compliance.
Supervise and guide legal assistants and paralegals, assigning tasks and reviewing work quality.
Coordinate communication with clients, attorneys, and government agencies to ensure timely case progression.
Our partner is a legal services firm specializing in immigration, family, and business law. They operate in a fast-paced, human-centered environment with a focus on client impact and service quality, and are experiencing growth.