Supervise financial support services employees to ensure quality service delivery and achieve agreed-upon metrics and goals.
Monitor and collect outstanding invoices through direct contact and follow-up with partners and clients to ensure timely remittance.
Generate reports on accounts receivable analyses, DSO, and bad debt reserves, and work with senior management to resolve issues.
RRD provides marketing, packaging, print, and business services to global brands. As a large company with a focus on data analytics and technology, it serves regulated industries with a culture of sustainability and innovation.
Generate routine customer invoices accurately and on time according to contractual terms and billing schedules.
Apply customer payments, perform collections follow-up, and reconcile client accounts.
Collaborate with internal teams to resolve billing issues and support process improvements.
Included Health is a healthcare company that delivers integrated virtual care and navigation services to raise the standard of healthcare for everyone. Though specific employee count is not mentioned, the company fosters a remote-first culture and offers comprehensive benefits.
Support the Collections Department with daily administrative and customer communication tasks.
Contact customers regarding outstanding balances and provide payment follow-ups.
Document interactions and update payment status accurately.
SnappyCX is a customer experience company that provides virtual assistant and collections support services. With a remote-first culture, the company values flexibility and professionalism.
Contact patients for payments on outstanding balances.
Process account adjustments and establish payment plans.
Maintain confidentiality and adhere to HIPAA regulations.
AnewHealth is a leading pharmacy care management company specializing in complex, chronic needs care. With over 1,400 team members, they care for more than 100,000 people across all 50 states.
Follow up with customers on open and overdue invoices and escalate complex cases.
Coordinate with Universities, Student organizations, and companies on invoice payments while tracking metrics.
Apply check, Venmo, and card payments, including discounts and refunds, to invoices.
Fresh Prints deeply values the long-term contributions of its team, recognizing and celebrating that commitment. They are an equal opportunity employer and promote diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.
Handle inbound and outbound calls to resolve past-due accounts with empathy and professionalism.
Negotiate payment arrangements and document all account activity accurately.
Maintain compliance with FDCPA and other regulations while meeting performance metrics.
We are a professional accounts receivable management company committed to treating consumers with respect while delivering strong results. We are a team-oriented, fast-paced call center with ongoing support and growth opportunities.
Oversee the invoicing process, ensuring accurate and timely invoicing, and work directly with customers to ensure accuracy.
Handle high-volume data entry for daily and monthly invoices, maintain master files, and perform data quality assurance.
Resolve billing discrepancies, respond to customer inquiries, and collaborate with sales and customer success teams.
We are a profitable growth-stage company building industry-leading martech and data products for the PropTech space. Our fully remote team of 100+ across the U.S. operates on a strict no a**holes policy and we take our work seriously, but not ourselves.
Manage a portfolio of customer accounts to ensure timely collection of outstanding balances.
Communicate effectively and professionally with customers to resolve payment issues and reconcile accounts.
Maintain detailed records of communication and payment commitments in internal systems.
Loadsmart is an innovative logistics technology company valued at over $1 billion. They are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight.
Performing portfolio collections outreach, exceeding goals, and meeting KPIs.
Researching and reconciling misapplied cash and documenting efforts in Netsuite.
Reviewing customer financial position and engaging in policy updates.
Basis is a company that empowers agencies and brands with software automating digital media operations. They have a culture where individuals drive change, with flexible work options across the U.S. and Canada.
Serve as the primary financial and billing contact for caregivers during the onboarding process into behavioral health services.
Explain insurance benefits, coverage details, and estimated out-of-pocket costs in a clear and compassionate manner.
Respond to initial billing, insurance, and payment-related questions, escalating complex inquiries to appropriate insurance providers or internal teams.
Jobgether helps partner companies find candidates for their open positions. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Manage and resolve high volumes of patient accounts for services provided by Essentia Health.
Serve as primary contact for patients to discuss statements, resolve inquiries, and provide financial assistance via phone and face-to-face.
Perform account analysis, follow up on delinquent accounts, and handle payment plans and collections.
Essentia Health is a healthcare system providing patient- and family-centered care in communities across the upper Midwest. It is a large organization that values quality, hospitality, respect, joy, justice, stewardship, and teamwork.
Collaborate with departments to maintain accurate billing systems, generate invoices, and ensure timely, precise client billing.
Analyze and resolve customer billing inquiries via shared email, follow up on payments, and manage Tax Exemption Certificates.
Execute billing and reporting tasks within deadlines, supporting overall accounts receivable integrity.
Resultant is an outcomes-focused consulting firm that partners with clients in public and private sectors to solve complex challenges through data analytics, technology, and digital transformation. Founded in 2008 in Indianapolis, the company now employs over 350 team members operating remotely and from offices across the United States.