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Compensation:
- Hourly compensation range of $26-$31 per hour.
- Annual bonus opportunity of 7.5%.
Benefits:
- Full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Paid and Floating Holidays.
- 401k with company match and immediate vesting, company-funded Life Insurance, Employee Assistance Programs, and no-cost Mental Health Benefits.
Responsibilities:
- Manage assigned portfolio of customer accounts and monitor aging reports.
- Conduct collection outreach via phone, email, and customer portals.
- Investigate and resolve invoice, payment, and account discrepancies.
- Partner with internal teams to resolve disputes and remove barriers to payment.
Requirements:
- Strong communication, negotiation, and customer service skills.
- Experience with ERP/accounting systems preferred (NetSuite, SAP, Oracle, Microsoft Dynamics, or similar).
- Intermediate Excel skills and experience with reporting and analysis.
Novara
Novara provides safety and operational risk management software that empowers organizations to identify and resolve issues before they become incidents. It is a growing company, part of a portfolio, and values employees with a full benefits package.