Assist team members with customer situations, providing collaborative solutions. Provide feedback to staff, offering training and coaching for growth. Manage risk by evaluating analysts' decisions and proactively review customer accounts. Collaborate with customers to find win-win solutions.

In this role, you will manage general ledger accounts, handle aging reports, and ensure timely reconciliations. You will also generate reports on unpaid bills, oversee collections, and contribute to external audit preparations. You'll need analytical, critical thinking, and decision-making skills, plus the ability to multitask.