Remote Accounting Jobs · Collections

Ensures timely and accurate processing of incoming payments and maintains financial records related to customer accounts. This role supports the financial health of the organization by managing billing, collections, and reconciliation processes. Success in this role is defined by maintaining low days sales outstanding (DSO), accurate ledger entries, and effective communication with internal and external stakeholders.

Oversee the day-to-day work of collections to ensure that all accounts are followed up on in a timely manner, and keep collections activity accurate and up to date. Oversight of Billing & Collections Team; coach and train team as needed to ensure high quality and efficient productivity. Decision maker on escalated customer issues. Communicate and correspond with customers and sales representatives to question and/or investigate past-due or unpaid invoices.

The Collection Operations Specialist manages day-to-day collections operations with autonomy, serves as a point of escalation for cases, and contributes to process and tooling improvements. You will execute payment processing and credit application investigations, manage operational collection cases, and drive customer outreach. You'll analyze portfolio/aging, identify trends, and collaborate cross-functionally to remove blockers and ensure timely case resolution.

As a member of our Finance Team, primary focus will be to manage entire invoice collection process. Responsible for making sure we receive timely payments of over $40 million a year in revenue. Following up with customers on open and overdue invoices and handle case escalations, coordinating with organizations on invoice payments, and tracking collections metrics.

Oversee the entire AR process, including managing a team of overseas collectors and AR specialists. This role drives the timely collection of outstanding invoices , ensures accurate cash application, and minimizes bad debt losses by establishing and maintaining strong, scalable collections practices and documentation . The successful candidate must be highly detail-oriented and organized , capable of working independently in a fast-paced environment, and will cultivate strong working relationships with both internal stakeholders and customers to deliver an excellent client service experience.