Manage assigned portfolio of customer accounts and conduct collection outreach via phone, email, and portals.
Investigate and resolve invoice, payment, and account discrepancies in partnership with internal teams.
Analyze aging trends, escalate high-risk accounts, and support month-end close activities.
Novara provides safety and operational risk management software that empowers organizations to identify and resolve issues before they become incidents. It is a growing company, part of a portfolio, and values employees with a full benefits package.
You will manage customer accounts by monitoring payments and negotiating payment arrangements.
You will communicate with customers via phone and email to ensure timely payments and maintain relationships.
You will work within credit limit guidelines, approve orders, and maintain accurate records.
SanMar is a leading distributor of branded apparel and accessories, working with brands like Nike and The North Face. They have a large workforce across North America and a culture focused on family values and employee growth.
Oversee the entire claims submission and follow-up process, ensuring accuracy and timeliness.
Lead and manage large payer projects and care center support, updating leadership on opportunities.
Manage accounts receivable, analyze denial patterns, and implement process improvements.
Privia Health is a technology-driven national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices. The company is led by top industry talent and exceptional physician leadership, and fosters an inclusive work environment.
Oversee multiple functional areas within the RCM department including scheduling, eligibility, prior authorizations, and billing.
Review daily and monthly performance metrics to ensure service level agreements are met.
Collaborate with regional and line management to provide seamless interface with patients and external customers.
Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering advanced O&P solutions and clinically differentiated programs. With 160 years of clinical excellence, Hanger's employees touch thousands of lives daily, helping people achieve new levels of mobility and freedom.
Review claim files to determine coverage and develop collection strategies with insurance partners and customers.
Negotiate with responsible parties and interpret facts of loss to establish settlement strategies.
Maintain accurate account records, update system notes, and make decisions for settlement strategy.
Enterprise Mobility is a family-owned portfolio of brands and leading provider of mobility solutions worldwide. Founded over 60 years ago, it operates a global network with 80,000 dedicated team members across nearly 100 countries.
Manage team of employees responsible for collections, client invoicing, and HUB operations.
Ensure quality and productivity goals are met while maintaining audit quality.
Develop and maintain client relationships and identify process improvements.
ServiceLink is a mortgage services company that helps clients in the lending industry achieve strategic goals through technology and services. The company is committed to equal opportunity and offers ongoing training and support for employee advancement.
Oversee end-to-end billing, invoicing, and accounts receivable processes to ensure accuracy and timeliness.
Drive collections strategy through proactive outreach and payment negotiations with customers.
Collaborate cross-functionally with CX, Sales, and Accounting to resolve billing issues and improve workflows.
Scale to Win is a fully-remote, progressive political tech company founded in 2020 that provides texting and dialer tools for Democratic campaigns. With over 3,000 clients and a culture of collaboration, they are committed to driving change.
Oversee daily front-end revenue cycle operations including patient registration, insurance verification, and billing data entry.
Supervise intake triage operations and ensure accurate processing of demographics and payer selection prior to claim submission.
Monitor operational quality, productivity, and SLAs to support clean claim readiness and denial prevention.
Guardant Health is a leading precision oncology company transforming patient care through advanced blood and tissue tests, real-world data and AI analytics. Founded in 2012, the company fosters a culture of innovation and collaboration to drive breakthroughs in cancer care.
Lead and develop a team of RCM Cash Application Representatives, overseeing daily operations to ensure accurate and timely payment posting.
Monitor KPIs, analyze reports, and drive continuous improvement to reduce unapplied cash and enhance revenue cycle performance.
Collaborate with cross-functional RCM leaders, payers, and internal stakeholders to resolve payment discrepancies and streamline workflows.
Jobgether uses AI-powered matching to connect candidates with hiring companies. They operate as a platform, processing applications and sharing shortlists with employers, with a focus on efficiency and data privacy.
Lead a team to ensure a high functioning revenue cycle and achieve financial goals through billing and follow-up.
Develop operational processes aligned with revenue cycle best practices to maximize reimbursement.
Partner with product department to identify areas of improvement in technology workflow processes.
BetterHelp is on a mission to remove traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, it is now the world's largest online therapy service with a network of over 30,000 licensed therapists.
Lead and manage the Insurance Collections team to ensure timely and accurate collection of third-party receivables.
Oversee denial management, payer performance, and AR aging reduction through data-driven strategies.
Partner with cross-functional teams to optimize reimbursement workflows and improve revenue cycle outcomes.
Kestra Medical Technologies develops wearable cardiac monitoring devices and therapies, combining modern technology with patient comfort and dignity. The company has over 400 years of combined team experience and a culture of innovation and quality.
Manage patient accounts and collections for medical services.
Communicate with patients and insurance companies to resolve billing issues.
Determine collectability and assist with financial assistance programs.
Air Methods provides air medical transport and patient billing services. The company is a large employer with a focus on compliance and patient financial counseling.
Lead daily enrollment and billing cash operations, ensuring accurate payment posting and strong accounts receivable performance.
Coach, mentor, and develop team members through regular feedback, training, and performance management.
Partner with internal teams, payers, and vendors to improve workflows, reduce issues, and enhance service delivery.
Our partner is a healthcare organization focused on improving financial operations and patient outcomes. They foster a supportive, remote-first environment with a collaborative culture and commitment to employee well-being.
Monitor and report on key financial metrics such as cash collections, days outstanding, unbilled, denials, and daily census.
Lead and provide operational directives for business office activities related to claims management and collections.
Provide staff management including hiring, development, training, and performance management for effective department operation.
Geisinger Behavioral Health Centers provide inpatient psychiatric treatment for adolescents and adults in Pennsylvania. We are committed to a culture of respect, trust, and safety, improving lives and well-being in Pennsylvania.
Handle inbound and outbound customer service calls for patient scheduling and general inquiries.
Document interactions using web-based technology and escalate issues as needed.
Collaborate with team members across departments to deliver VIP customer service.
ChenMed is a family-owned, physician-led organization transforming healthcare for seniors by providing superior primary care to moderate-to-low-income populations. The company is rapidly expanding and offers great compensation, comprehensive benefits, and career development opportunities.
Lead and develop a team of Patient Success Advocates, providing coaching and performance management.
Monitor team metrics like volume, response times, and patient satisfaction to drive improvements.
Serve as escalation point for complex patient interactions and collaborate cross-functionally.
Cadence is a clinical AI company that automates the treatment of chronic disease. It partners with 20+ leading health systems, serves over 100,000 patients, and has been recognized by TIME and LinkedIn as a top startup.
Manage customer accounts and monitor payments to secure revenue and minimize risk.
Communicate with customers via phone and email to negotiate payment arrangements and resolve discrepancies.
Handle stressful situations with empathy and professionalism while maintaining accurate records.
SanMar is a leading supplier of apparel and accessories, focusing on building strong customer relationships. The company has a family-oriented culture and emphasizes teamwork and professional growth.
Serve as the primary point of contact and trusted advisor for client operational representatives, building strong relationships.
Coordinate cross-functional teams to manage client initiatives and ensure alignment with business objectives.
Monitor program performance, analyze data, and provide recommendations to improve outcomes.
They provide healthcare operational solutions and client management services. The company fosters a collaborative, client-focused environment with cross-functional teams.
Lead the strategic development and optimization of physician and APP compensation programs and contracting processes.
Oversee quality assurance, fair market value assessments, and compliance with regulatory requirements.
Collaborate with executive leaders and cross-functional teams to resolve complex workforce and financial challenges.
The partner company is a healthcare organization that specializes in physician and APP compensation and contracting. It offers a supportive and collaborative work environment focused on employee well-being and professional growth.
Build and maintain client relationships, serving as the primary point of contact for daily operations and ensuring retention through exceptional service.
Uncover client needs, manage KPIs, and collaborate with product teams to deliver solutions and drive customer satisfaction.
Travel 10-25% for client sites and events, and lead product demonstrations to grow opportunities within the market.
HHAeXchange is the leading technology platform for home and community-based care, providing an end-to-end homecare solution for aging and disabled individuals. Founded in 2008, the company has passionate employees focused on transforming healthcare by connecting patients, providers, managed care organizations, and states.