Monitor and collect outstanding invoices through direct contact and follow-up with partners and clients.
Generate and revise monthly client reminder statements and provide accounts receivable analyses.
Work closely with senior management to resolve issues and meet collections targets.
Williams Lea by RRD is a global business support services company offering administrative support, document production, and marketing services to legal, financial, and professional services firms. With thousands of employees worldwide, the company is a people-powered organization focused on helping clients operate efficiently.
Supervise financial support services employees to ensure quality service delivery and achieve agreed-upon metrics and goals.
Monitor and collect outstanding invoices through direct contact and follow-up with partners and clients to ensure timely remittance.
Generate reports on accounts receivable analyses, DSO, and bad debt reserves, and work with senior management to resolve issues.
RRD provides marketing, packaging, print, and business services to global brands. As a large company with a focus on data analytics and technology, it serves regulated industries with a culture of sustainability and innovation.
Manage billing processes, generate accurate invoices, and support month-end closing.
Monitor accounts receivable, follow up on outstanding balances, and resolve discrepancies.
Collaborate with Finance, Sales, and customers to ensure billing accuracy and collections.
Provi is a company that provides a platform for the beverage alcohol industry, streamlining ordering and payments. They are a growing organization with a dynamic and innovative team, committed to diversity and equal opportunity.
Manage assigned portfolio of customer accounts and conduct collection outreach via phone, email, and portals.
Investigate and resolve invoice, payment, and account discrepancies in partnership with internal teams.
Analyze aging trends, escalate high-risk accounts, and support month-end close activities.
Novara provides safety and operational risk management software that empowers organizations to identify and resolve issues before they become incidents. It is a growing company, part of a portfolio, and values employees with a full benefits package.
Perform monthly billing audits, fee calculations, and adjustment processing.
Maintain client accounts and billing instructions to ensure accurate fee schedule assignments.
Collaborate with advisors and teams to resolve billing discrepancies and facilitate fee collections.
Mercer Advisors helps families simplify and amplify their financial lives through comprehensive financial planning, investment management, and related services. The firm serves over 31,300 families across 90+ U.S. cities, with a diverse team where more than half of employees and client-facing professionals are women.
Lead, coach, and develop a global team of collections specialists, fostering a high-performance culture.
Manage collection efforts, escalations, and complex account resolutions to improve cash flow.
Partner cross-functionally to identify trends, remove barriers, and drive process improvements.
Raptor provides SaaS and mobile technology for school safety, serving 60,000 schools across 55 countries. The company fosters a culture of innovation, collaboration, and mentorship with a remote-first philosophy.
Manage the full lifecycle of a high-volume bridge loan portfolio from funding through payoff, ensuring exceptional borrower service and compliance.
Partner with title companies and borrowers to track closings, issue payoff statements, and monitor loans approaching due dates weekly.
Propose process improvements, lead special projects, and prepare portfolio reports on delinquency, payoff volume, and health metrics for management.
Knock redefines home buying and selling with the Knock Bridge Loan™, empowering homebuyers to 'buy before they sell' by unlocking home equity. Founded in 2015, the company has grown into a trusted partner for thousands of homebuyers and a network of 60,000+ loan officers, backed by top investors and earning 900+ five-star reviews.
Handle inbound and outbound calls to resolve past-due accounts with empathy and professionalism.
Negotiate payment arrangements and document all account activity accurately.
Maintain compliance with FDCPA and other regulations while meeting performance metrics.
We are a professional accounts receivable management company committed to treating consumers with respect while delivering strong results. We are a team-oriented, fast-paced call center with ongoing support and growth opportunities.
Oversee the invoicing process, ensuring accurate and timely invoicing, and work directly with customers to ensure accuracy.
Handle high-volume data entry for daily and monthly invoices, maintain master files, and perform data quality assurance.
Resolve billing discrepancies, respond to customer inquiries, and collaborate with sales and customer success teams.
We are a profitable growth-stage company building industry-leading martech and data products for the PropTech space. Our fully remote team of 100+ across the U.S. operates on a strict no a**holes policy and we take our work seriously, but not ourselves.
Generate routine customer invoices accurately and on time according to contractual terms and billing schedules.
Apply customer payments, perform collections follow-up, and reconcile client accounts.
Collaborate with internal teams to resolve billing issues and support process improvements.
Included Health is a healthcare company that delivers integrated virtual care and navigation services to raise the standard of healthcare for everyone. Though specific employee count is not mentioned, the company fosters a remote-first culture and offers comprehensive benefits.
Responsible for ensuring accuracy and efficiency of custodial reconciliation processes with a focus on automation and compliance.
Manages source data, resolves automation errors, and proposes enhancements to meet investor and client SLAs.
Acts as single point of contact for audit requests and coordinates cross-functional responses.
LoanCare is a leading national provider of full service subservicing and interim subservicing to the mortgage industry, servicing over 1.8 million loans. Backed by Fidelity National Financial, a Fortune 500 company, they offer a culture of integrity, innovation, and collaboration.
Oversee daily collections operations for delinquent accounts including loans and lines of credit.
Lead and develop a high-performing collections team through coaching, performance management, and training.
Ensure regulatory compliance with FDCPA, CFPB, and state requirements while monitoring portfolio trends and improving recovery outcomes.
This partner company is a financial services organization focused on responsible lending and member financial wellness. They operate a fast-paced, performance-driven remote environment with a collaborative culture.
Serve as primary point of contact for assigned client accounts.
Build and maintain strong, long-term client relationships.
Support accounts payable processes, invoice tracking, and payment coordination.
Amber Labs delivers efficient finance, account management, and operational support solutions for businesses. We offer a remote-first, collaborative culture with professional development opportunities.
Own a pipeline of homeowner applications from intake through underwriting handoff.
Collect supplemental information and place orders with third-party vendors for required documentation.
Review documentation for completeness and accuracy, then compile the full application package for underwriting.
Hometap provides home equity investments that give homeowners debt-free cash in exchange for a share of their home's future value. The company has been recognized as a great place to work by the Boston Globe and Forbes, and fosters a collaborative and passionate culture.
Lead end-to-end implementation of new products impacting mortgage servicing operations.
Collaborate with stakeholders across Servicing, Compliance, Risk, IT, Training, and Operations.
Ensure projects are delivered on time, within scope, and in compliance with regulatory requirements.
We are a leading national provider of full-service mortgage loan subservicing, serving banks, credit unions, and investors. Backed by Fidelity National Financial, a Fortune 500 company, we offer a culture built on integrity, innovation, and collaboration with a team servicing over 1.8 million loans.
Manage accounts receivable by reviewing past-due balances and following up with customers.
Process incoming payments and maintain accurate billing records in QuickBooks Online.
Coordinate invoicing and customer communication using Crown and Microsoft Outlook.
Assist World is a remote staffing company that connects businesses with virtual assistants. The company promotes a flexible, tracker-free work culture with team perks and a focus on operational support.
Engage with inbound leads to provide compliant information and guide homeowners through the application process.
Serve as single point of contact from first call to close, coordinating with internal teams to keep applications moving.
Manage pipeline using Salesforce and proprietary tools while meeting monthly and quarterly sales goals.
Hometap offers a home equity investment product that lets homeowners access equity without debt. The company has been recognized by The Boston Globe and Forbes as a great place to work, with a collaborative, passionate culture and a focus on innovation in fintech.
Act as a player-coach by maintaining personal sales production while managing a team of Home Advisors.
Coach and support Home Advisors through sales calls, borrower interactions, and mortgage scenarios.
Organize daily standup meetings, communicate sales strategy, and manage team performance to achieve KPIs and OKRs.
Own Up is a Boston-based fintech startup on a mission to ensure everyone gets a fair deal on their mortgage by providing customized data, personalized advice, and access to lenders. The company is privately held, well-funded, and dedicated to diversity, career development, and a supportive culture that values effort, learning, and bold experiments.
Review claim files to determine coverage and develop collection strategies with insurance partners and customers.
Negotiate with responsible parties and interpret facts of loss to establish settlement strategies.
Maintain accurate account records, update system notes, and make decisions for settlement strategy.
Enterprise Mobility is a family-owned portfolio of brands and leading provider of mobility solutions worldwide. Founded over 60 years ago, it operates a global network with 80,000 dedicated team members across nearly 100 countries.
Contact patients for payments on outstanding balances.
Process account adjustments and establish payment plans.
Maintain confidentiality and adhere to HIPAA regulations.
AnewHealth is a leading pharmacy care management company specializing in complex, chronic needs care. With over 1,400 team members, they care for more than 100,000 people across all 50 states.