- Manage a portfolio of customer accounts, building positive relationships and reducing aged debt while ensuring timely payments.
- Take ownership of customer queries, collaborating with colleagues across the business for timely and accurate resolutions.
- Maintain accurate customer accounts through reconciliations, investigating discrepancies, and supporting smooth billing processes.
CityFibre is the UK's largest fibre-only network and its only proven wholesale challenger, setting new standards for digital infrastructure. We are a growing team focused on building a greener, more reliable network for the future.