Respond to customer inquiries via phone and email, processing insurance transactions and escalations.
Build and maintain strong client relationships, support senior specialists, and mentor new team members.
Ensure compliance with service level agreements, identify process improvements, and collaborate with colleagues to achieve team goals.
Jobgether uses AI-powered matching to connect candidates with hiring companies. The partner company manages all applications and next steps, offering a collaborative work environment with opportunities for professional growth.
Serve as the primary point of contact for clients after onboarding, developing strong relationships with key stakeholders.
Identify opportunities for upselling, cross-selling, and new business development using data-driven analysis.
Maintain in-depth knowledge of all carrier markets, products, commission structures, and appointment processes to drive agency production.
First Connect Insurance Services is a digital platform that provides independent insurance agents access to top US carriers and the tools to grow their businesses. The company has thousands of active agents with hundreds joining monthly, and it is committed to putting consumer-grade software at agents' fingertips.
Handle high volume inbound calls from brokers, providing timely and accurate support across inquiries.
Assist with application status, system navigation, and troubleshooting using multiple systems.
Maintain performance expectations around call quality, attendance, and schedule adherence.
We specialize in customized contact center services, helping consumers make informed healthcare choices. We are one of the fastest-growing companies in the U.S., headquartered in Sandy, Utah, with a culture focused on supporting our team members and clients.
Perform data entry, track missing documents, and ensure accurate documentation.
My Hero VA connects skilled virtual assistants with businesses worldwide. They are a fully remote company focused on providing administrative support professionals to various industries.
Handle inbound calls and warm leads to convert prospects into policyholders.
Use sales expertise to consult customers on insurance needs and match coverages.
Represent the Liberty brand with integrity and a customer-centric focus.
Liberty Mutual is a Fortune 100 insurance company providing property and casualty insurance. With a large workforce and a culture focused on inclusion and professional development, they offer comprehensive benefits and flexible work arrangements.
Provide phone-based troubleshooting and support to insurance agents using the HealthSherpa platform.
Learn the ACA enrollment process to guide agents through applications and referrals.
Follow support protocols to balance efficiency and empathy on every call.
HealthSherpa is a profitable, mission-driven healthcare startup that helps people enroll in ACA health coverage. They are a fully remote team of 230, recognized as a 2026 Best Remote Place to Work, and value inclusivity, equity, and a people-first culture.
Respond to inbound calls from existing customers to assist with insurance policy changes
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, and sending policy documents
Help customers with questions regarding existing insurance policies and work to retain policyholders at risk of cancellation
Jerry.ai is building the first AI agent to manage all your physical assets, starting with car insurance. They have over 5 million customers, raised $240 million, and have been profitable since 2024, with a fully remote culture.
Investigate and resolve auto physical damage and property damage claims in a timely manner.
Serve as primary customer contact, handling high volume calls and providing exceptional service.
Collaborate with team members and document claims activities accurately.
Mercury Insurance is a midsize insurance company dedicated to helping people reduce risk and overcome unexpected events. They have been recognized as one of America's Best Midsize Employers for 2025 and foster a collaborative, growth-oriented culture.
Manage inbound and outbound client calls, screen and route calls, and follow up with clients.
Handle email communications, prepare agency communications, and maintain organized email records.
Perform CRM and database cleanup, update client information, and support pipeline management.
A&I Insurance is an insurance agency that provides client communications, administrative tasks, and database maintenance to support financial planning services. The agency is growing and offers a flexible work-from-home arrangement with a professional work environment and supportive leadership.
Provide responsive and professional support to insurance agents and carriers via phone, email, and chat.
Review and process policy documentation including applications, binders, and endorsements.
Maintain accurate records in CRM systems and collaborate with internal teams for high-quality service.
The company provides commercial auto insurance support and services to a nationwide network of insurance professionals. They operate in a fast-paced remote environment and emphasize customer service and operational excellence.
Provide administrative and operational support to senior underwriting and broker staff.
Enter and update account, quote, and policy information in the agency management system.
Manage inbound calls, process bind orders, and ensure compliance with carrier requirements.
Integrated Specialty Coverages is a growth stage technology and data-driven commercial MGA and insurance wholesaler, combining insurance and technology to serve Main Street USA. Backed by private equity firm Onex Partners, the company is building a digitally focused team to optimize customer engagement.
Serve as primary point of contact for clients within the assigned region, developing and maintaining long-lasting relationships.
Achieve and exceed sales and revenue targets, while identifying opportunities for upselling and cross-selling.
Conduct regular account reviews and use data-driven analysis to identify trends and growth opportunities.
First Connect Insurance Services is a digital platform providing independent insurance agents access to top US carriers. The company has thousands of active agents and plans to accelerate growth.
Conduct virtual or in-person inspections to identify covered property damage.
Interpret insurance policies and provide exceptional customer service.
Complete paperwork and utilize skills to drive business growth.
Metro Public Adjustment helps homeowners receive the maximum amount they are entitled to from their insurance claims. It is a renowned and trusted 30-year-old business that values growth and flexibility.
Own high-volume inbound and outbound customer interactions via phone, chat, and email, delivering clear guidance on policies, payments, and coverage.
Handle policy creation, updates, endorsements, payments, and refunds with accuracy and urgency.
Educate policyholders on coverage details and policy changes, ensuring they can make informed decisions about their homes.
Kin provides homeowners insurance that is clear, fair, and affordable, using data and technology to help homeowners thrive in the face of climate risks and rising costs. Founded in 2016, Kin is a remote-first employer with over 600 employees across more than 35 states, known for its strong growth, customer satisfaction, and recognition as a top workplace.
Provide front-line customer support for policyholders via phone and email, resolving issues on policies, coverage, billing, and claims.
Communicate complex insurance concepts in plain language and document all interactions thoroughly in internal systems.
Work independently in a fast-paced remote environment, collaborating with the CS and Claims team to improve processes and workflows.
Tint enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance and protection programs. We have raised $30M and are backed by world-class investors such as Y Combinator, QED, and others, with a remote-first team that values collaboration and merit.
Provide timely, accurate, and responsive information and service to policyholders and agents.
Independently solve problems relating to policies within scope and escalate others as appropriate.
Identify, analyze, and own customer policy needs to ensure high satisfaction and retention.
Liberty Mutual is a global insurance company providing personal lines products to policyholders and agents. They foster an inclusive culture with comprehensive benefits and professional development opportunities.
Conduct property inspections to identify potential damage covered by insurance.
Review and interpret insurance policies to help homeowners understand their coverage.
Provide top-quality service and communication to clients throughout the claims process.
Metro Public Adjustment, Inc. has been a trusted leader in the public adjusting industry for over 30 years. They specialize in helping policyholders receive maximum settlements under their insurance policies, with a culture of flexibility and independence.
Represent Sun Auto brands through phone, web chat, and social interactions to schedule appointments and resolve customer issues.
Maintain accurate customer records using CRM tools and demonstrate a positive, helpful attitude in all communications.
Collaborate with business partners on customer escalation and retention to protect brand reputation and likelihood to recommend.
Sun Auto Tire & Service is a leading automotive service provider specializing in tire sales and vehicle maintenance. They offer a supportive culture with opportunities for growth, competitive benefits, and a focus on customer satisfaction.
Prepare rating, quotation, and binding documentation for new and renewal submissions.
Track pipelines, monitor aggregate exposure, and generate accurate policy documents.
Support accounting functions and maintain organized records for reporting and special projects.
Paragon is a managing general agent focused on specialty insurance, founded in 2014 with a commitment to diversity and agility. They are one of the fastest growing MGAs in the country, with a small, expert, and fast-moving team.