Act as first point of contact for prospective homebuyers, managing online and phone inquiries to qualify leads and schedule appointments.
Collaborate with marketing, sales, and operations teams to enhance customer experience and drive qualified traffic to communities.
Maintain accurate records in CRM and provide support for digital marketing initiatives and sales team efforts.
Sekisui House U.S. builds homes under brands like SHAWOOD and Richmond American, leveraging over 60 years of global experience. With 2.6 million homes built, they foster a culture of teamwork, health, and work-life balance.
Professionally respond to inquiries via phone, email, and chat to maximize brand reputation.
Own complex inquiries and account-level issues requiring judgment and cross-functional coordination.
Serve as a go-to resource for procedural questions, mentor new hires, and contribute to process improvements.
Integrated Specialty Coverages is a technology and data-driven commercial MGA and insurance wholesaler. Backed by private equity firm Onex Partners, the company is a growth-stage Insurtech with a digitally focused team.
Oversee day-to-day customer inquiries via chat, email, and phone, handling over 40 calls daily.
Review vehicle listings to ensure compliance with safety and title requirements by state.
Manage active transactions as an account manager, assisting buyers and sellers with payments and documents.
Cox Automotive is transforming the way the world buys, owns, and sells cars through brands like Autotrader and Kelley Blue Book. The company has an award-winning, inclusive workplace culture with thousands of employees.
Investigate and resolve auto physical damage and property damage claims in a timely manner.
Serve as primary customer contact, handling high volume calls and providing exceptional service.
Collaborate with team members and document claims activities accurately.
Mercury Insurance is a midsize insurance company dedicated to helping people reduce risk and overcome unexpected events. They have been recognized as one of America's Best Midsize Employers for 2025 and foster a collaborative, growth-oriented culture.
Educate and support prospective customers through inbound warm leads, phone, and email interactions, building trust and recommending coverage.
Manage high inbound call volumes while balancing customer experience, efficiency, productivity, and individual sales goals.
Navigate multiple systems and tools to deliver a seamless customer experience, accurately documenting interactions in the CRM.
Trupanion is a leading provider of medical insurance for cats and dogs in North America, dedicated to helping pet owners care for their pets. The company fosters a collaborative, casual, and pet-friendly environment where team members are encouraged to be themselves.
Manage customer interactions and resolve service requests with professional communication.
Handle inbound and outbound calls for scheduling, billing, and account support using internal systems.
Collaborate with internal teams to ensure timely resolution of customer issues and maintain accurate records.
Our partner is a company that provides customer care solutions for residential customers. The organization values reliability, teamwork, and service excellence, offering a supportive culture with career growth opportunities.
Handle 75–100 inbound/outbound calls per day to convert warm leads and current customers into service appointments.
Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.
Provide VIP white-glove customer service and use CRM to track interactions and schedule appointments.
Stress-Free Auto Care redefines the auto repair experience with honesty, transparency, and convenience. They are a growing, supportive team focused on reshaping the automotive service industry.
Use Salesforce.com to generate quotes, track opportunities, and process orders.
Promptly respond to internal and external inquiries, suggesting creative pricing solutions.
Serve as a liaison between customers, vendors, and GuidePoint sales executives to support new and renewal business.
GuidePoint Security provides trusted cybersecurity expertise, solutions, and services to help organizations minimize risk. Founded in 2011, the company has grown to over 1,200 employees and maintains a collaborative culture driven by core values.
Respond timely to customer inquiries via phone, email, and chat, researching issues and providing workable solutions.
Assist with scheduling, insurance questions, medication requests, and general information, building customer trust.
Thrive in a remote environment by maintaining a consistent workspace, ensuring security, and using available resources effectively.
Carenet Health pioneers advancements in healthcare consumer journeys, interacting with 1 in 3 Americans daily. For over 30 years, they have combined human touch with data-driven technology, fostering a collaborative and innovative culture that empowers growth through trust and accountability.
Respond to customer inquiries via phone and email, processing insurance transactions and escalations.
Build and maintain strong client relationships, support senior specialists, and mentor new team members.
Ensure compliance with service level agreements, identify process improvements, and collaborate with colleagues to achieve team goals.
Jobgether uses AI-powered matching to connect candidates with hiring companies. The partner company manages all applications and next steps, offering a collaborative work environment with opportunities for professional growth.
Maintain a professional and friendly attitude while communicating with customers via phone, web, and in-person.
Build relationships, resolve complaints, and provide prompt responses to ensure customer satisfaction.
Process orders, maintain records of interactions, and stay updated on company offerings.
Breeze Unlimited provides customer service solutions for businesses. The company size and culture are not specified in this posting, but the tone suggests a professional and customer-focused environment.
Handle inbound customer calls and emails with empathy and professionalism.
Resolve issues, answer questions, and provide proactive solutions.
Document interactions and follow up as needed to ensure customer satisfaction.
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, it fosters a supportive, inclusive, and growth-oriented culture.
Partner with CSM/CSS to deliver best-in-class service, provide product walk-throughs, and assist with training sessions.
Document client interactions accurately, identify blockers, and escalate promptly to senior team members.
Maintain a learning plan to expand knowledge of CDK products and dealership workflows.
CDK Global is a leading provider of cloud-based software to dealerships and OEMs across the automotive industry, enabling end-to-end business operations. The company has a large workforce and promotes an inclusive culture with values like 'Stay Curious, Own It, Be Open, and Create Possibilities.'
Provide responsive and professional support to insurance agents and carriers via phone, email, and chat.
Review and process policy documentation including applications, binders, and endorsements.
Maintain accurate records in CRM systems and collaborate with internal teams for high-quality service.
The company provides commercial auto insurance support and services to a nationwide network of insurance professionals. They operate in a fast-paced remote environment and emphasize customer service and operational excellence.
Inform customers of utility program opportunities and generate leads for the program team.
Explain program benefits at an expert level and recognize energy efficiency opportunities.
Schedule energy audits and coordinate with Energy Conservation Reps.
Facility Solutions Group is a leading provider of lighting, electrical, and energy management solutions. The company is one of the nation's largest single-source providers, with a culture focused on contribution and employee quality of life.
Act as the first point of contact for customers via Phone, Email, and/or Chat, identifying and resolving issues while demonstrating strong customer service and sales skills.
Utilize technology tools and participate in training to stay current with best practices, and educate customers on products to maximize upsell and cross-sell opportunities.
Maintain accurate documentation of customer interactions and data, ensuring confidentiality and compliance with Contact Center guidelines.
Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing brands like Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet. It fosters a culture of meaningful work, constant learning, and inclusion, with core values that promote innovation and community.
Provide regional support to the Regional Sales Manager and Territory Managers, assisting in closing opportunities and building relationships.
Manage CRM data in Salesforce.com, analyze reports, and identify key buying influencers to grow the sales pipeline.
Demonstrate strong communication and client service skills while handling multiple projects and meeting quotas.
FUJIFILM Sonosite develops point-of-care ultrasound technology for healthcare, from NICUs to emergency rooms. As part of Fujifilm, we have over 70,000 employees globally and are driven by our purpose of giving our world more smiles.
Provide professional support for customer bookings, inquiries, and service requests.
Coordinate and track services from start to finish, maintaining accurate records.
Deliver excellent customer experiences and escalate complex issues as needed.
AmazingCo creates unique experiences like mystery picnics and weekend getaways, helping clients worldwide build lasting memories. The company values great service and teamwork, with a growing global staff dedicated to innovation and customer satisfaction.
Provide direct support to GE Appliances owners via high-volume inbound calls, focusing on sales and service.
Consistently meet defined sales performance metrics and KPIs by upselling products, services, warranties, and memberships.
Resolve owner issues through troubleshooting, concessions, and referrals using multiple Windows-based programs.
GE Appliances, a Haier company, is the fastest-growing appliance company in the U.S., making "good things, for life." Since 1990, Advanced Services Inc. (ASI) provides excellent customer service to GE Appliances consumers, with a culture of celebrating and rewarding employees.
Conduct outbound and inbound calls to support patients recently discharged from the ER and schedule appointments.
Assist with administrative tasks and coordinate patient care with team members and provider networks.
Become an expert with software like EMR, Slack, and Five9 to deliver high quality customer service.
Fuze Health is a digital health company that empowers patients to connect with care providers and health resources. It combines capabilities from LetsGetChecked, Truepill, and Alto Pharmacy, with a growing team focused on next-generation healthcare solutions.