Customer Care Specialist I

What You'll Do:

• Handle customer inquiries via chat, email, and phone in a fast-paced environment.
• Monitor and review vehicle listings for safety and title requirements.
• Serve as account manager for active deals, ensuring smooth transactions.

Qualifications:

• High School Diploma/GED and less than 2 years of experience.
• Comfortable with phones, live chat, and high technology aptitude.
• Strong familiarity with G Suite, CRM, and multitasking.

Benefits:

• Minimum 16 hours of paid time off per month, plus 7 paid holidays.
• Health care insurance (medical, dental, vision) and retirement planning (401(k)).
• Additional paid leave including parental, bereavement, and volunteer time off.