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Key Responsibilities:
- Partner with assigned CSM/CSS to support best-in-class service for clients.
- Provide foundational product walk-throughs and basic workflow guidance for end users.
- Document all client interactions and action items with high accuracy.
Qualifications:
- Strong written and verbal communication skills.
- High sense of urgency and ability to de-escalate routine issues with empathy.
- Effective time management and consistent on-time delivery of assignments.
Why Join CDK:
- Opportunity to grow within a leading cloud-based software provider.
- Work remotely with travel up to 25% to dealership locations.
- Competitive compensation and comprehensive benefits package.
CDK Global
CDK Global is a leading provider of cloud-based software to dealerships and OEMs across the automotive industry, enabling end-to-end business operations. The company has a large workforce and promotes an inclusive culture with values like 'Stay Curious, Own It, Be Open, and Create Possibilities.'