Process energy incentive applications, reviewing for eligibility.
Provide inbound and outbound support to applicants and program participants via phone and online chat.
Perform back-office processing in support of utility clients and their customers.
AdNet is a staffing and recruitment agency that connects talent with companies in various industries. They emphasize a culture of acceptance and belonging, and are committed to inclusive practices.
Act as first point of contact for prospective homebuyers, managing online and phone inquiries to qualify leads and schedule appointments.
Collaborate with marketing, sales, and operations teams to enhance customer experience and drive qualified traffic to communities.
Maintain accurate records in CRM and provide support for digital marketing initiatives and sales team efforts.
Sekisui House U.S. builds homes under brands like SHAWOOD and Richmond American, leveraging over 60 years of global experience. With 2.6 million homes built, they foster a culture of teamwork, health, and work-life balance.
Represent Sun Auto brands through phone, web chat, and social interactions to schedule appointments and resolve customer issues.
Maintain accurate customer records using CRM tools and demonstrate a positive, helpful attitude in all communications.
Collaborate with business partners on customer escalation and retention to protect brand reputation and likelihood to recommend.
Sun Auto Tire & Service is a leading automotive service provider specializing in tire sales and vehicle maintenance. They offer a supportive culture with opportunities for growth, competitive benefits, and a focus on customer satisfaction.
Act as the primary customer liaison for field projects, ensuring clear communication and transparency throughout the project lifecycle.
Coordinate with Sales, Customer Success, and technical teams to align on account strategy and support timely project execution.
Produce customer-facing reports summarizing project status, milestones, risks, and progress updates across multiple workstreams.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It is a fast-growing organization with a collaborative, mission-driven team culture focused on sustainability and positive environmental change.
Assist Direct Sales Representatives with order entry, scheduling, customer education, and issue resolution.
Handle administrative duties, qualify new accounts, and coordinate installations and service calls.
Maintain knowledge of company products and systems, and escalate complex issues as needed.
Sparklight provides cable and internet services to residential customers. The company values diversity and offers a collaborative work environment with advancement opportunities.
Provide direct support to GE Appliances owners via high-volume inbound calls, focusing on sales and service.
Consistently meet defined sales performance metrics and KPIs by upselling products, services, warranties, and memberships.
Resolve owner issues through troubleshooting, concessions, and referrals using multiple Windows-based programs.
GE Appliances, a Haier company, is the fastest-growing appliance company in the U.S., making "good things, for life." Since 1990, Advanced Services Inc. (ASI) provides excellent customer service to GE Appliances consumers, with a culture of celebrating and rewarding employees.
Partner with CSM/CSS to deliver best-in-class service, provide product walk-throughs, and assist with training sessions.
Document client interactions accurately, identify blockers, and escalate promptly to senior team members.
Maintain a learning plan to expand knowledge of CDK products and dealership workflows.
CDK Global is a leading provider of cloud-based software to dealerships and OEMs across the automotive industry, enabling end-to-end business operations. The company has a large workforce and promotes an inclusive culture with values like 'Stay Curious, Own It, Be Open, and Create Possibilities.'
Serve as primary point of contact for customers during the pre-trial phase of AAC device trials.
Conduct engagement conversations via calls, email, and chat to educate caregivers and clinicians on Lingraphica's offerings.
Ensure accurate documentation of customer interactions in CRM and contribute to monthly intake goals.
Lingraphica is a mission-driven organization that provides speech-generating devices to improve communication for people with impairments. They are a leader in AAC technology, serving aphasia patients, and foster a fast-paced, goal-oriented culture.
Oversee day-to-day customer inquiries via chat, email, and phone, handling over 40 calls daily.
Review vehicle listings to ensure compliance with safety and title requirements by state.
Manage active transactions as an account manager, assisting buyers and sellers with payments and documents.
Cox Automotive is transforming the way the world buys, owns, and sells cars through brands like Autotrader and Kelley Blue Book. The company has an award-winning, inclusive workplace culture with thousands of employees.
Schedule, confirm, and manage appointments for benefit counselors, coordinating daily schedules to maximize efficiency and accommodate client needs.
Provide outstanding customer service by assisting clients with scheduling questions and general benefit enrollment information, maintaining accurate records.
Support the benefit team with administrative tasks including data entry, report preparation, and rescheduling appointments as needed.
Hilb Group is a Top 25 middle-market independent insurance broker offering expertise in property & casualty, employee benefits, HR consulting, and retirement services nationwide. The firm provides the resources of a big broker with the personal service of a small agency, driven by values of trust, passion, integrity, and growth.
Handle inbound customer calls and emails with empathy and professionalism.
Resolve issues, answer questions, and provide proactive solutions.
Document interactions and follow up as needed to ensure customer satisfaction.
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, it fosters a supportive, inclusive, and growth-oriented culture.
Answer customer queries with the aim of sorting things out first time.
Provide the best Customer Care experience and achieve KPIs like Average Call Handling time and Quality.
Liaise with other departments and join team huddles to resolve queries effectively.
Utility Warehouse is a utility company that provides energy, broadband, mobile, and insurance services under one bill. They aim to double in size and foster a supportive, inclusive culture with a focus on customer service.
Provide exceptional customer service and build rapport with patients.
Serve as the new patient scheduling liaison for 16 clinics and telehealth visits across 20+ states.
Manage and schedule new patient appointments and promptly respond to patient inquiries.
Aligned Modern Health is changing the face of healthcare with a holistic, multi-disciplinary model offering evidence-based solutions. The company has 16 clinics across Chicago and suburbs, provides telehealth services in over 20 states, and prides itself on outstanding clinical outcomes and a five-star patient experience.
Handle inbound calls from customers moving or cancelling services, offering appropriate products
Meet call handling KPIs and sales targets with at least 5 calls per hour and 90% adherence
Attend training, upskilling sessions, and team huddles to continuously improve
UW provides utilities all in one place, including energy, broadband, mobile, and insurance. They are a growing company with big ambitions and a strong focus on people and culture.
Develop a solid base knowledge of all Affinitiv products and solutions managed by the Marketing Services Team.
Establish strong communication lines with the Client Success Consultant Team to ensure client needs are met.
Collaborate with internal departments to fulfill contracts and resolve issues pertaining to the products and solutions you support.
Affinitiv is the largest provider of end-to-end, data-driven marketing and software solutions exclusively focused on the automotive customer lifecycle. They are an award-winning company with over 20 years of expertise, working with over 6,500 dealerships, and foster a fast-paced, team-oriented culture.
Translate complex energy concepts into actionable terms for non-technical decision makers.
Lead client meetings to discuss energy usage, billing, and cost components like capacity and demand response.
Conduct cost-benefit analyses for energy efficiency, on-site generation, and electrification projects.
5 is an energy market innovation firm that delivers procurement, sustainability, and risk management services. The team comprises engineers, traders, and technologists focused on helping clients manage volatile energy prices.
Conduct virtual consultations with clients to assess needs and provide tailored solutions.
Cultivate lasting client relationships through consistent, periodic check-ins and support.
Complete administrative tasks such as note-taking and appointment setting as needed.
Global Elite Empire Consultants is a tech-driven third-party recruiter that connects clients with insurance solutions. They are a fast-growing, innovative company culture seeking motivated individuals to help take the team to the next level.
Use effective industry skills to support innovative transportation services.
Exercise excellent customer service while identifying and escalating challenges.
Assist in managing daily service of accounts and recruiting service providers.
EverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students experiencing homelessness, living with disabilities, or outside traditional bus routes. Since 2006, we've helped organizations solve complex transportation challenges with a people-first approach, guided by integrity, ownership, and collaboration.
Conduct virtual or in-person inspections to identify covered property damage.
Interpret insurance policies and provide exceptional customer service.
Complete paperwork and utilize skills to drive business growth.
Metro Public Adjustment helps homeowners receive the maximum amount they are entitled to from their insurance claims. It is a renowned and trusted 30-year-old business that values growth and flexibility.
Respond to client inquiries via phone, email, chat, SMS, and ticketing systems in a supportive, professional manner.
Resolve non-technical issues using approved workflows and collaborate with other CSRs to handle complex cases.
Analyze borrower needs, guide them through program options, and accurately document all interactions.
PeopleJoy provides managed education benefits software for employers. The company has a diverse team united by a shared drive to help others and values progress over perfection in a supportive culture.