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Key Responsibilities:
- Process energy incentive applications, reviewing for eligibility.
- Provide inbound and outbound support to applicants and program participants via phone and online chat.
- Perform back-office processing in support of utility clients and their customers.
Qualifications & Skills Required:
- Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook).
- Strong data entry skills and attention to detail; ability to type 45–50 WPM.
- Excellent analytical, writing, and communication skills.
Preferred Experience:
- Experience in application processing, customer service, and a fast-paced environment.
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