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What you'll do:
- Making energy easy. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache.
- Solving problems like a pro. Whether it’s a billing query, a meter issue, or a complex energy conundrum – you’ll be on it, finding the best fix fast.
- End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints.
The types of people we would love to hear from:
- Live for great customer service. You get a kick out of helping people and making their day that little bit better.
- Ask questions and embrace change. Things move fast here – you’ll love learning new things and rolling with the punches.
- Have each other’s backs. No egos, no lone rangers – just a team of brilliant people supporting each other.
What’s in it for you:
- EV salary sacrifice – drive electric and save.
- Cycle-to-work scheme.
- Share options – own a little piece of the pie.
- Fully stocked kitchens – snacks equal fuel equal happiness.
- Weekly ‘Family Dinner’ catch-ups.
Octopus Energy UK
Octopus Energy is an energy company dedicated to shaking up the industry and making energy better for customers and the planet. The team is a group of brilliant, curious, and driven individuals with no egos or corporate nonsense.