Evaluate and verify application eligibility for energy efficiency programs, ensuring compliance with policies and procedures.
Perform data scrubbing, analysis, and desktop review of project materials, uploading records and processing incentive payments.
Collaborate with teams to identify and escalate projects for health and safety reviews, playing a key role in enhancing residential efficiency.
AdNet/AccountNet, Inc. is an 8(a), WOSB, LGBTE, and WBE-owned management consulting firm founded in 1990. We provide high-quality staffing and executive search services, blending the best in people with ongoing workplace demands.
Handle customer enquiries and emergency situations over the phone with professionalism.
Meet service delivery targets by resolving queries in a timely and consistent manner.
Use multiple systems to accurately record interactions and build customer trust.
Capita is an outsourcer that helps clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.
Handle inbound calls to help utility customers save money and improve energy efficiency through diverse services like scheduling and enrollment.
Navigate multiple platforms and scripts to provide customer support, tech assistance, and status updates for various programs.
Work in a performance-driven environment with real-time data access, requiring bilingual skills (English/Spanish) and call center experience.
CLEAResult leads the transition to a sustainable, equitable, and carbon-neutral energy-efficient future. They are a people-first company with thousands of employees across North America, focused on trust, accountability, and transparency.
Making energy easy by cutting through jargon and helping customers understand bills, meters, and tariffs.
Solving problems like a pro with end-to-end service from billing queries to meter issues.
Thinking on your feet with no scripts, delivering real conversations and solutions.
Octopus Energy is an energy company dedicated to shaking up the industry and making energy better for customers and the planet. The team is a group of brilliant, curious, and driven individuals with no egos or corporate nonsense.
Translate complex energy concepts into actionable terms for non-technical decision makers.
Lead client meetings to discuss energy usage, billing, and cost components like capacity and demand response.
Conduct cost-benefit analyses for energy efficiency, on-site generation, and electrification projects.
5 is an energy market innovation firm that delivers procurement, sustainability, and risk management services. The team comprises engineers, traders, and technologists focused on helping clients manage volatile energy prices.
Assist Direct Sales Representatives with order entry, scheduling, customer education, and issue resolution.
Handle administrative duties, qualify new accounts, and coordinate installations and service calls.
Maintain knowledge of company products and systems, and escalate complex issues as needed.
Sparklight provides cable and internet services to residential customers. The company values diversity and offers a collaborative work environment with advancement opportunities.
Set up and validate projects across multiple systems with accuracy and completeness.
Maintain project details, statuses, and billing oversight while managing stakeholder follow-ups.
Support communication via call queue and email, and assist with special ad hoc initiatives.
J.S. Held is a global consulting firm combining technical, scientific, financial, and strategic expertise to advise clients on value realization and risk mitigation. The firm provides comprehensive services to help clients navigate complex, contentious situations, and its team operates in a high-energy, collaborative environment.
Provide administrative support including meeting preparation, correspondence, report preparation, and document processing.
Accurately maintain personnel records, post rulings, enter meeting minutes, and handle confidential information.
Operate standard office equipment, multi-task under pressure, and communicate effectively with clients and team members.
Integreon is a trusted global provider of award-winning legal and business solutions to leading law firms, corporations, and professional services firms. The company employs around 3,500 staff globally, offering multi-lingual, around-the-clock support with a dynamic and creative culture.
Handle inbound and outbound customer communications via phone, chat, social media, and email to resolve issues and maintain relationships.
Schedule delivery orders, process account updates, and perform soft collections for customers on credit hold or past due.
Support new account setup and ensure accurate account maintenance while meeting performance standards.
Ferrellgas provides propane and related services to residential, commercial, and agricultural customers across the United States. Recently recognized as one of America's Most Trustworthy Companies for 2025, the company emphasizes community involvement and supportive team culture.
Monitor shipment exceptions and escalate issues to logistics managers.
Manage inbound calls and route communications to appropriate departments.
Handle external communications with carriers and clients throughout shipments.
Cryoport Systems is a comprehensive supply chain partner for the life sciences industry, delivering specialized solutions for biopharmaceutical, cell and gene therapy, reproductive medicine, and animal health markets. As part of a broader family of companies, it provides temperature-controlled supply chain expertise and employs dedicated personnel to support life and health through advanced technologies.
Manage customer interactions and resolve service requests with professional communication.
Handle inbound and outbound calls for scheduling, billing, and account support using internal systems.
Collaborate with internal teams to ensure timely resolution of customer issues and maintain accurate records.
Our partner is a company that provides customer care solutions for residential customers. The organization values reliability, teamwork, and service excellence, offering a supportive culture with career growth opportunities.
Manage logistics and administrative processes for training demos and university webinars.
Coordinate device shipments, schedule appointments, and handle inbound leads for educational programs.
Provide exceptional customer service and support educational events and outreach.
Lingraphica is a mission-driven organization that provides speech-generating devices to improve communication for people with aphasia and other impairments. With a fast-paced, goal-oriented culture, we look for candidates who share our commitment to helping individuals on their communication journey.
Deliver exceptional customer service to retail partners and consumers by handling basic inquiries and resolving routine issues promptly.
Manage customer orders accurately, track interactions, and escalate complex issues to level 2 support as needed.
Demonstrate comprehensive product knowledge and use tools like Microsoft Office and Salesforce to provide seamless support across communication channels.
Red Wing Shoe Company is a global, privately-held company based in Red Wing, Minnesota, specializing in footwear solutions. With 2300 employees worldwide, the company maintains a close-knit family atmosphere and a culture focused on employee engagement and innovation.