Serve as primary customer contact during afterhours operations, managing shipments from pickup to delivery and providing status updates.
Prepare quotes, negotiate pricing with carriers and customers, and balance competitiveness with profitability to maximize margins.
Proactively resolve shipment delays, carrier issues, and customer concerns while collaborating with internal departments for successful load execution.
TA Services moves freight and provides logistics solutions including freight brokerage, managed transportation, warehousing, fulfillment, and cross-border logistics. The company emphasizes a culture of support, challenge, and growth, with a focus on people-first values, service, safety, results, and innovation.
Coordinate transportation activities including scheduling, communication, and tracking shipments for on-time delivery.
Negotiate rates with carriers and troubleshoot delays or emergencies during overnight shifts.
Prepare shipment documentation and assist customer support with trailer audits and alarms.
We are a fast-moving, team-driven logistics organization committed to delivering exceptional service to our customers. We value collaboration, problem-solving, and a positive, can-do attitude, fostering a supportive culture.
Coordinate inbound shipments from suppliers to 3PL warehouse, including documentation and scheduling.
Act as day-to-day liaison with 3PL partner to support receiving, storage, and order fulfillment.
Monitor shipment tracking, assist with inventory accuracy, and help resolve shipping discrepancies.
Poppy & Peonies is a fun and energetic brand that creates practical, stylish vegan leather bags. Founded in 2015 after appearing on Dragons' Den, the company is growing rapidly and committed to sustainability, using vegan, cruelty-free materials and plastic-free shipping.
Perform accurate data entry into the Transportation Management System (TMS) and maintain shipment records.
Evolve into load management, track and trace, and carrier communication for freight brokerage operations.
Ensure documentation like Bills of Lading and Proofs of Delivery are collected and processed timely.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets like the US and UK. They operate as a remote staffing agency for various business support roles.
Process incoming orders and returns, validate accuracy, and coordinate with warehouses for timely dispatch.
Own LTL freight scheduling, manage complex logistics, and maintain key documentation (BOLs, SLIs).
Communicate order status updates to customers and internal stakeholders via email, phone, and in person.
Verkada is transforming security with an integrated AI-powered platform for video security and access control. The company serves over 30,000 customers including Fortune 500 companies, has a $5.8B valuation, and employs a rapidly scaling team across 170+ countries.
Audit upcoming trips for accuracy and completeness before service.
Respond to phone calls and emails from transportation providers to resolve operational issues.
Source and secure last-minute transportation providers to maintain service commitments.
CharterUP transforms the group transportation market with an AI-native platform for charter, shuttle, and autonomous vehicle operations. Trusted by Fortune 500 companies, it operates as a remote-first, high-growth startup with a tech hub in Austin, TX.
Create and maintain merchant-facing purchase order trackers.
Coordinate shipments with operations and transportation companies.
Ensure compliance with retailer and GS1 standards.
ShipBob is a leading global supply chain and fulfillment technology platform for SMB and Mid-Market ecommerce merchants. Backed by investors like Menlo Ventures and SoftBank Vision Fund 2, it is one of the fastest-growing tech companies headquartered in Chicago.
Provide after-hours support in a fast-paced remote environment, addressing breakdowns and incidents promptly.
Blair Logistics, a PS Logistics Company, is a fast-growing, people-oriented trucking company founded in 2009, now with over 600 owner operators and 750+ trailers. They target experienced professionals and partner with top universities to stay on the cutting edge of transportation.
Support systems life cycle management and sustainment activities for a Customs and Border Protection office.
Apply Integrated Logistics Support (ILS) principles to reduce costs and extend system life.
Participate in technical interchange meetings and develop logistics plans and metrics.
LMI is a digital solutions provider accelerating government impact with innovation and speed. They serve defense, space, healthcare, and energy sectors with a focus on agility and collaboration.
Communicate with transferees to ensure the highest level of customer service and satisfaction.
Ensure data integrity in required systems and timely submissions for all move activities.
Build strong relationships with government counselors and assign vendors to meet contractual requirements.
JK Moving Services is the largest independent mover in North America, providing superior relocation and logistics services to military, government, and corporate clients. The company has been named one of the Best Places to Work for 2020 and operates a charitable community farm, investing in employee growth and community support.
Handle inbound and outbound calls in a call center environment, providing excellent customer service.
Assist with account access issues, password resets, and ID reactivation for clients and inspectors.
Escalate complex issues to higher-level support and identify trends to improve service delivery.
Kreative Technologies provides call center support to clients and government personnel, handling inbound and outbound calls with professionalism. The company is an equal opportunity employer committed to a diverse and inclusive workplace, though its size is not specified.
Book less-than-truckload, partial, and full truckload shipments across multiple business verticals.
Monitor carrier performance and adjust the carrier portfolio due to noncompliance or service failures.
Address freight inquiries and escalations from internal teams and clients directly.
ShipBob is a leading global supply chain and fulfillment technology platform for SMB and Mid-Market ecommerce merchants. It is one of the fastest-growing tech companies headquartered in Chicago, backed by major investors and offering AI tools to all employees.
Answer vendor phone calls regarding payments, processes, and vendor set up questions.
Follow up on payment timelines, investigate delays, and troubleshoot discrepancies.
Identify and escalate customer service opportunities and collaborate with internal teams to resolve complex issues.
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 offices nationwide and a North American fleet of 770,000 vehicles, the company emphasizes employee development and a culture of doing the right thing.
Support end-to-end supply chain operations, including order processing, inventory tracking, procurement, and logistics coordination.
Monitor daily workflows to ensure timely fulfillment and delivery of goods based on business requirements.
Coordinate with vendors, suppliers, and internal stakeholders to resolve operational issues and ensure service continuity.
This position is listed on behalf of a partner company, who manages all applications and next steps. We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Set up and validate projects across multiple systems with accuracy and completeness.
Maintain project details, statuses, and billing oversight while managing stakeholder follow-ups.
Support communication via call queue and email, and assist with special ad hoc initiatives.
J.S. Held is a global consulting firm combining technical, scientific, financial, and strategic expertise to advise clients on value realization and risk mitigation. The firm provides comprehensive services to help clients navigate complex, contentious situations, and its team operates in a high-energy, collaborative environment.
Monitor shipment-related emails and track order status from purchase through delivery, flagging delays and coordinating with partners.
Maintain daily inventory updates, monitor levels, and support communication with local partners on shipment logistics.
Assist with shipment documentation and help coordinate team travel logistics including schedules, accommodations, and transportation.
Dragonfly is a Convergent Research Focused Research Organization (FRO) with a mission to capture the faint cosmic web of gas connecting galaxies using a groundbreaking distributed-aperture telescope. The team is small and goal-oriented, working mostly remotely with occasional in-person meetings, and fosters an inclusive and diverse workplace.
Book and schedule shipments across the network, coordinating pickup and delivery windows directly with carriers and sites.
Track every shipment in transit through the TMS, flagging at-risk deliveries before they hit a site.
Own day-to-day carrier relationships, chase missed SLAs to root cause, and keep performance data current.
Fluidstack builds civilization-scale compute infrastructure for AI, rethinking every layer of the stack to deploy frontier compute faster. They operate with extreme ownership and velocity, hiring people who care deeply about expanding human freedom through AI.
Triage, route, and resolve delivery-related support tickets to ensure efficient service.
Serve as the first point of contact for internal teams and clients, maintaining clear communication throughout ticket resolution.
Perform quality checks on completed tickets and ensure adherence to established workflows and standards.
Level Access is a leader in digital accessibility, dedicated to creating inclusive digital experiences for everyone. The company values workforce diversity and offers a competitive benefits package to support employee well-being and work-life balance.
Manage end-to-end cold-chain logistics for biologics across APAC, EU, and US, including CRO/CMO/CDMO inventory management and inbound freight forwarding.
Maintain tight inventory control over large molecule drug substance, drug product, and other materials across a fragmented external manufacturing network.
Build effective partnerships with cross-functional teams and external service providers to ensure zero-defect product delivery and resolve customs delays.
Dianthus Therapeutics develops potentially best-in-class therapies for patients living with severe autoimmune diseases. The company is building a culture centered on core principles, with the goal of elevating patient care.