Source Job

US

  • Process incoming orders and returns, validate accuracy, and coordinate with warehouses for timely dispatch.
  • Own LTL freight scheduling, manage complex logistics, and maintain key documentation (BOLs, SLIs).
  • Communicate order status updates to customers and internal stakeholders via email, phone, and in person.

Logistics Order Management Communication Attention To Detail Customer Service

15 jobs similar to Fulfillment Specialist

Jobs ranked by similarity.

Philippines

  • Coordinate transportation activities including scheduling, communication, and tracking shipments for on-time delivery.
  • Negotiate rates with carriers and troubleshoot delays or emergencies during overnight shifts.
  • Prepare shipment documentation and assist customer support with trailer audits and alarms.

We are a fast-moving, team-driven logistics organization committed to delivering exceptional service to our customers. We value collaboration, problem-solving, and a positive, can-do attitude, fostering a supportive culture.

US 1w PTO

  • Serve as primary customer contact during afterhours operations, managing shipments from pickup to delivery and providing status updates.
  • Prepare quotes, negotiate pricing with carriers and customers, and balance competitiveness with profitability to maximize margins.
  • Proactively resolve shipment delays, carrier issues, and customer concerns while collaborating with internal departments for successful load execution.

TA Services moves freight and provides logistics solutions including freight brokerage, managed transportation, warehousing, fulfillment, and cross-border logistics. The company emphasizes a culture of support, challenge, and growth, with a focus on people-first values, service, safety, results, and innovation.

Global

  • Perform accurate data entry into the Transportation Management System (TMS) and maintain shipment records.
  • Evolve into load management, track and trace, and carrier communication for freight brokerage operations.
  • Ensure documentation like Bills of Lading and Proofs of Delivery are collected and processed timely.

20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets like the US and UK. They operate as a remote staffing agency for various business support roles.

Philippines

  • Manage RMAs, product returns, and coordinate with 3PL warehouses and logistics partners.
  • Track inbound shipments, order fulfillment, and investigate discrepancies in Shopify and Amazon FBA operations.
  • Maintain operational reports, communicate with U.S.-based teams, and identify process improvements.

Aventus is a CX boutique based in Charleston, SC, that creates brand ambassadors for client businesses, offering customer service, social media management, and back-office support. They are a growing company seeking a recruiter to curate talent aligned with client needs, with a supportive and collaborative culture.

  • Process order updates, cancellations, returns, and customer inquiries to keep ecommerce channels running smoothly.
  • Complete assigned tasks efficiently while following established processes and maintaining data accuracy.
  • Support basic customer experience tasks such as responding to inquiries and flagging escalations.

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. They are building one of the fastest-growing ecommerce companies in history.

Global

  • Handle customer service and communication, including responding to emails and providing order updates.
  • Manage order processing, delivery coordination, and administrative support tasks.
  • Prepare reports and maintain spreadsheets using Excel and Google Sheets.

20four7VA connects offshore independent contractors with clients worldwide, primarily in developed markets. They offer competitive rates, weekly payments, free training, and constant support to contractors.

US 3w PTO

  • Audit upcoming trips for accuracy and completeness before service.
  • Respond to phone calls and emails from transportation providers to resolve operational issues.
  • Source and secure last-minute transportation providers to maintain service commitments.

CharterUP transforms the group transportation market with an AI-native platform for charter, shuttle, and autonomous vehicle operations. Trusted by Fortune 500 companies, it operates as a remote-first, high-growth startup with a tech hub in Austin, TX.

South Africa Philippines

  • Deliver exceptional customer support across email, SMS, and other channels with proactive communication.
  • Coordinate logistics, inventory, and fulfillment operations to ensure smooth processes.
  • Support project management and process improvement initiatives to drive operational excellence.

Assist World is a remote-first e-commerce company that connects businesses with virtual assistants. The company values independence and efficiency, with a lean team and a culture of ownership and proactive problem-solving.

India 5w PTO

  • Book less-than-truckload, partial, and full truckload shipments across multiple business verticals.
  • Monitor carrier performance and adjust the carrier portfolio due to noncompliance or service failures.
  • Address freight inquiries and escalations from internal teams and clients directly.

ShipBob is a leading global supply chain and fulfillment technology platform for SMB and Mid-Market ecommerce merchants. It is one of the fastest-growing tech companies headquartered in Chicago, backed by major investors and offering AI tools to all employees.

US

  • Act as liaison to coordinate maintenance issues between drivers, vendors, and stakeholders via inbound phone calls.
  • Manage vendor programs, negotiate pricing, create repair orders, and ensure DOT/FMCSA compliance.
  • Provide after-hours support in a fast-paced remote environment, addressing breakdowns and incidents promptly.

Blair Logistics, a PS Logistics Company, is a fast-growing, people-oriented trucking company founded in 2009, now with over 600 owner operators and 750+ trailers. They target experienced professionals and partner with top universities to stay on the cutting edge of transportation.

Canada 4w PTO

  • Monitor shipment-related emails and track order status from purchase through delivery, flagging delays and coordinating with partners.
  • Maintain daily inventory updates, monitor levels, and support communication with local partners on shipment logistics.
  • Assist with shipment documentation and help coordinate team travel logistics including schedules, accommodations, and transportation.

Dragonfly is a Convergent Research Focused Research Organization (FRO) with a mission to capture the faint cosmic web of gas connecting galaxies using a groundbreaking distributed-aperture telescope. The team is small and goal-oriented, working mostly remotely with occasional in-person meetings, and fosters an inclusive and diverse workplace.

Latin America

  • Respond to customer inquiries via email, phone, and chat regarding orders, shipping, returns, and product questions.
  • Resolve customer concerns professionally and document interactions accurately to maintain high satisfaction.
  • Collaborate with internal teams to resolve issues and follow company service standards.

Oowlish is a rapidly expanding software development company in Latin America, partnering with premier clients from the United States and Europe to deliver innovative digital solutions. The company is certified as a Great Place to Work, emphasizing a nurturing environment with opportunities for professional growth and international impact.

US

  • Manage projects to train customers on logistics software and analyze routing operations.
  • Implement tools and verify customer data to optimize logistics services.
  • Provide post-implementation support and adapt to shifting priorities.

VIP is a technology company with deep roots in the beverage distribution industry. They are growing fast and offer a platform with significant growth ahead.

Canada

  • Triage, route, and resolve delivery-related support tickets to ensure efficient service.
  • Serve as the first point of contact for internal teams and clients, maintaining clear communication throughout ticket resolution.
  • Perform quality checks on completed tickets and ensure adherence to established workflows and standards.

Level Access is a leader in digital accessibility, dedicated to creating inclusive digital experiences for everyone. The company values workforce diversity and offers a competitive benefits package to support employee well-being and work-life balance.

US

  • Serve as a point of contact for client inquiries and support requests
  • Provide clear communication and maintain accurate records of client interactions
  • Monitor tasks and ensure timely responses and resolutions in a remote setting

Aisles & Abroad is a travel and event-related services company that supports client communications and coordination tasks. They are a small to medium-sized organization with a supportive, collaborative team culture focused on growth and performance.