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Role Overview:

  • Assist customers with order inquiries, product questions, shipping updates, returns, and general support.
  • Deliver an outstanding customer experience in a fast-paced e-commerce environment.
  • Collaborate with internal teams to resolve issues and document interactions.

Requirements:

  • 2+ years of customer service experience with strong verbal and written English communication skills.
  • Ability to manage multiple interactions simultaneously and maintain attention to detail.
  • Experience with support platforms like Shopify, Zendesk, Gorgias, Freshdesk, or Salesforce.

Benefits & Perks:

  • Home office setup and competitive compensation based on experience.
  • Career plans for extensive growth, international projects, and Oowlish English Program.
  • Oowlish Fitness with Total Pass, along with games and competitions.

Oowlish

Oowlish is a rapidly expanding software development company in Latin America, partnering with premier clients from the United States and Europe to deliver innovative digital solutions. The company is certified as a Great Place to Work, emphasizing a nurturing environment with opportunities for professional growth and international impact.

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