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Role Overview:
- Assist customers with order inquiries, product questions, shipping updates, returns, and general support.
- Deliver an outstanding customer experience in a fast-paced e-commerce environment.
- Collaborate with internal teams to resolve issues and document interactions.
Requirements:
- 2+ years of customer service experience with strong verbal and written English communication skills.
- Ability to manage multiple interactions simultaneously and maintain attention to detail.
- Experience with support platforms like Shopify, Zendesk, Gorgias, Freshdesk, or Salesforce.
Benefits & Perks:
- Home office setup and competitive compensation based on experience.
- Career plans for extensive growth, international projects, and Oowlish English Program.
- Oowlish Fitness with Total Pass, along with games and competitions.
Oowlish
Oowlish is a rapidly expanding software development company in Latin America, partnering with premier clients from the United States and Europe to deliver innovative digital solutions. The company is certified as a Great Place to Work, emphasizing a nurturing environment with opportunities for professional growth and international impact.