We are looking for a Customer Support Agent with experience to help us provide top-notch customer service to our players.
You will be part of our support team, taking care of electronic data processing.
You will be the first point of contact, processing incoming emails and responding to questions efficiently and effectively.

Requirements:

Excellent communication and problem-solving skills with a service-oriented approach.
Strong preference for candidates based close to the CET time zone.
Very good written and spoken English skills and at least 1 year of experience in B2C support. You enjoy gaming!

Benefits:

Remote first company culture with flexible work hours.
Working in a multicultural environment with people from over 20 different countries.
Flat hierarchies, a dedicated group of people, and online language classes in English, German, French, Spanish, and more.

DECA Games

DECA Games specializes in acquiring games from other developers and reinvigorating them to entertain for decades. With over 230 people in 26+ countries, we maintain a small company feel and a remote-first culture where employees are trusted to manage their time independently.

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