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About the role:
- Join a global remote support team dedicated to outstanding player assistance across games.
- Act as the first point of contact for customer inquiries, ensuring fast and helpful responses.
- Handle emails and support tickets with a focus on quality and satisfaction.
Requirements:
- At least 1 year of B2C customer support or similar client-facing experience.
- Excellent written and spoken English communication skills.
- Strong problem-solving with a service-oriented mindset.
Benefits:
- Fully remote-first environment with global collaboration.
- Flexible hours supporting work-life balance.
- Flat hierarchy and collaborative culture.
Jobgether
Our partner is a gaming company backed by Embracer Group, a major industry group. They operate a fully remote, international team with a flat hierarchy and collaborative culture, supporting long-term game communities and player engagement.