Customer Support Agent (English Speaking)

Jobgether

Remote regions

Germany

Benefits

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About the role:

  • Join a global remote support team dedicated to outstanding player assistance across games.
  • Act as the first point of contact for customer inquiries, ensuring fast and helpful responses.
  • Handle emails and support tickets with a focus on quality and satisfaction.

Requirements:

  • At least 1 year of B2C customer support or similar client-facing experience.
  • Excellent written and spoken English communication skills.
  • Strong problem-solving with a service-oriented mindset.

Benefits:

  • Fully remote-first environment with global collaboration.
  • Flexible hours supporting work-life balance.
  • Flat hierarchy and collaborative culture.

Jobgether

Our partner is a gaming company backed by Embracer Group, a major industry group. They operate a fully remote, international team with a flat hierarchy and collaborative culture, supporting long-term game communities and player engagement.

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