Handle customer service and communication, including responding to emails and providing order updates.
Manage order processing, delivery coordination, and administrative support tasks.
Prepare reports and maintain spreadsheets using Excel and Google Sheets.
20four7VA connects offshore independent contractors with clients worldwide, primarily in developed markets. They offer competitive rates, weekly payments, free training, and constant support to contractors.
Manage day-to-day operations across DTC, Amazon, retail, wholesale, and 3PL partners.
Maintain high data accuracy across core systems and build scalable SOPs and dashboards.
Drive cross-functional marketplace initiatives with clear timelines and accountability.
TUSHY's mission is to change the way people think about bathroom hygiene by building thoughtful, category-defining products that challenge convention. We're a fast-growing omnichannel ecommerce brand operating as a lean, highly collaborative team that values clear communication, ownership, and strong execution.
Manage RMAs, product returns, and coordinate with 3PL warehouses and logistics partners.
Track inbound shipments, order fulfillment, and investigate discrepancies in Shopify and Amazon FBA operations.
Maintain operational reports, communicate with U.S.-based teams, and identify process improvements.
Aventus is a CX boutique based in Charleston, SC, that creates brand ambassadors for client businesses, offering customer service, social media management, and back-office support. They are a growing company seeking a recruiter to curate talent aligned with client needs, with a supportive and collaborative culture.
Respond to customer inquiries via email, phone, and chat regarding orders, shipping, returns, and product questions.
Resolve customer concerns professionally and document interactions accurately to maintain high satisfaction.
Collaborate with internal teams to resolve issues and follow company service standards.
Oowlish is a rapidly expanding software development company in Latin America, partnering with premier clients from the United States and Europe to deliver innovative digital solutions. The company is certified as a Great Place to Work, emphasizing a nurturing environment with opportunities for professional growth and international impact.
Support daily operations for online stores and e-commerce brands.
Handle customer support, order management, and product listing updates.
Efficiently manage multiple tasks in a fast-paced environment.
OurAssistants connects e-commerce and service-based businesses with highly skilled virtual professionals. They are committed to creating a collaborative and growth-oriented remote work environment for their team members.
Supports end-to-end operational execution of audit engagements, managing setup, tracking, and workflow coordination.
Identifies operational bottlenecks and assists in maintaining SOPs and supporting quality control reviews.
Collects and maintains operational data for reporting, tracking KPIs, and supporting cross-functional teams.
Insight Assurance is a global audit firm transforming cybersecurity and compliance through next-generation audit services across SOC 2, ISO 27001, PCI DSS, and more. With 170+ professionals serving nearly 2,000 clients globally, it is recognized on the Inc. 5000 and Fast 50 lists as a rapidly growing, tech-enabled firm.
Monitor shipment-related emails and track order status from purchase through delivery, flagging delays and coordinating with partners.
Maintain daily inventory updates, monitor levels, and support communication with local partners on shipment logistics.
Assist with shipment documentation and help coordinate team travel logistics including schedules, accommodations, and transportation.
Dragonfly is a Convergent Research Focused Research Organization (FRO) with a mission to capture the faint cosmic web of gas connecting galaxies using a groundbreaking distributed-aperture telescope. The team is small and goal-oriented, working mostly remotely with occasional in-person meetings, and fosters an inclusive and diverse workplace.
Provide support to customers via phone, email, and live chat while managing orders and returns.
Maintain customer records, resolve incidents efficiently, and assist with shipping labels.
Optimize the customer experience department by improving processes and communicating seller needs.
Max Retail is a cutting-edge technology platform that enables independent retailers and brands to sell excess inventory online. As a startup, we are empowering partners with tools to thrive in a competitive market.
Manage customer orders, refunds, and exchanges accurately and efficiently.
Resolve customer inquiries and issues with empathy and speed.
Track trends and collaborate with teams to improve overall customer experience.
A bold D2C consumer brand reimagining laundry with eco-friendly packaging and a mission to make laundry fun. They are a rapidly growing team with a vibrant culture focused on creativity, sustainability, and customer delight.
Process incoming orders and returns, validate accuracy, and coordinate with warehouses for timely dispatch.
Own LTL freight scheduling, manage complex logistics, and maintain key documentation (BOLs, SLIs).
Communicate order status updates to customers and internal stakeholders via email, phone, and in person.
Verkada is transforming security with an integrated AI-powered platform for video security and access control. The company serves over 30,000 customers including Fortune 500 companies, has a $5.8B valuation, and employs a rapidly scaling team across 170+ countries.
Deliver fast, accurate, and empathetic support across chat, voice, and email.
Resolve shift, payment, onboarding, and platform-related issues in real time.
Investigate cases using tools like Zendesk and Salesforce while maintaining clear documentation.
Clipboard runs an app-based marketplace connecting healthcare professionals with workplaces needing staff, enabling financial stability for workers and care for millions across the U.S. Founded in 2016, the company is a remote-first team of over 1,000 people, has been profitable since 2022, and is the leader in Long-Term Care staffing.
Support end-to-end supply chain operations, including order processing, inventory tracking, procurement, and logistics coordination.
Monitor daily workflows to ensure timely fulfillment and delivery of goods based on business requirements.
Coordinate with vendors, suppliers, and internal stakeholders to resolve operational issues and ensure service continuity.
This position is listed on behalf of a partner company, who manages all applications and next steps. We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Provide day-to-day support to the Account Management Team, handling order management, delivery coordination, returns, reships, and customer data maintenance.
Serve as a key point of contact for escalations from platform partners, ensuring timely and high-quality issue resolution.
Identify process gaps and help develop initiatives to continuously improve service quality.
Spreetail propels brands to increase their ecommerce market share globally while improving operational costs. It is building one of the fastest-growing ecommerce companies in history.
Coordinate transportation activities including scheduling, communication, and tracking shipments for on-time delivery.
Negotiate rates with carriers and troubleshoot delays or emergencies during overnight shifts.
Prepare shipment documentation and assist customer support with trailer audits and alarms.
We are a fast-moving, team-driven logistics organization committed to delivering exceptional service to our customers. We value collaboration, problem-solving, and a positive, can-do attitude, fostering a supportive culture.
Audit upcoming trips for accuracy and completeness before service.
Respond to phone calls and emails from transportation providers to resolve operational issues.
Source and secure last-minute transportation providers to maintain service commitments.
CharterUP transforms the group transportation market with an AI-native platform for charter, shuttle, and autonomous vehicle operations. Trusted by Fortune 500 companies, it operates as a remote-first, high-growth startup with a tech hub in Austin, TX.
Act as a primary point of contact for clients, building strong relationships and managing inquiries.
Coordinate project delivery from initiation to completion, ensuring deadlines and deliverables are met.
Develop operational processes and identify improvements to streamline workflows.
Assist World is a staffing agency recruiting on behalf of a growing business. The company is fully remote and offers a supportive culture with bonuses and raffles.
Manage and organize company documents, folders, and operational records.
Coordinate employee onboarding and offboarding processes, including follow-ups with new hires.
Maintain and administer systems like Microsoft Office, SharePoint, and Gusto.
Assist World is a fast-growing deep-tech startup that supports day-to-day business operations for other companies. They operate as a remote-first company with a small, focused team and a culture that values direct communication, ownership, and proactive problem-solving.
Lead supply chain, inventory, and fulfillment strategy across Canada and the U.S. to scale operations efficiently.
Build scalable systems for rapid growth including U.S. expansion, new warehouse relationships, and emerging sales channels.
Manage 3PL partners, inbound logistics, KPI reporting, and cross-functional partnerships with finance and marketing.
Poppy & Peonies is a fun, energetic brand creating practical, stylish bags and accessories with functionality, starting in 2015 and growing from a basement to Dragons' Den. We are a growing team dedicated to sustainability, using vegan materials and plastic-free shipping, and committed to being an equal opportunity workplace.