Operations Manager

TUSHY

Remote regions

US

Benefits

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Responsibilities:

  • Own and execute recurring operational workflows across DTC, Amazon, retail, wholesale, and 3PL partners.
  • Coordinate inventory transfers, inbound shipments, item setup, order routing, and launch readiness activities.
  • Monitor operational KPIs and proactively flag issues impacting service, cost, or execution.

Systems & Process Ownership:

  • Maintain high data accuracy across core systems including Shopify, Amazon, ERP/OMS, EDI, and planning tools.
  • Build and improve SOPs, trackers, dashboards, and workflows that create scale and reduce manual work.
  • Identify broken processes and drive practical fixes with urgency.

Cross-Functional Project Management:

  • Independently manage marketplace initiatives with clear timelines, owners, and follow-through.
  • Partner across Supply Chain, Finance, Sales, CX, Product, and Marketing to keep priorities moving efficiently.
  • Run structured meetings, recap action items, and hold teams accountable to deadlines.

Vendor & Partner Management:

  • Communicate with warehouses, freight providers, vendors, marketplaces, and external partners.
  • Resolve day-to-day execution issues quickly and professionally.
  • Track partner performance and escalate recurring gaps when needed.

TUSHY

TUSHY's mission is to change the way people think about bathroom hygiene by building thoughtful, category-defining products that challenge convention. We're a fast-growing omnichannel ecommerce brand operating as a lean, highly collaborative team that values clear communication, ownership, and strong execution.

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