Provide consistently magical customer service across all channels to build long-term client relationships.
Meet and exceed performance goals while wearing many hats as a stylist, friend, and personal assistant.
Share customer and product feedback with internal teams to improve the business.
Reformation is a sustainable fashion brand committed to bringing eco-friendly clothing to everyone since 2009. With 50+ stores globally and a sustainable factory in LA, they foster an inclusive, mission-driven culture focused on innovation and growth.
Respond to customer inquiries via email, phone, and chat regarding orders, shipping, returns, and product questions.
Resolve customer concerns professionally and document interactions accurately to maintain high satisfaction.
Collaborate with internal teams to resolve issues and follow company service standards.
Oowlish is a rapidly expanding software development company in Latin America, partnering with premier clients from the United States and Europe to deliver innovative digital solutions. The company is certified as a Great Place to Work, emphasizing a nurturing environment with opportunities for professional growth and international impact.
Provide heavy phone communication with customers, using various software tools to navigate accounts and process online sales and returns.
Troubleshoot guest issues with orders and product inquiries, ensuring efficient escalation and resolution.
Coordinate credit approvals and fulfillment of all online orders while offering product recommendations and substitutions.
Tommy Bahama creates a tropically inspired lifestyle focused on exceptional guest service, upscale products, and delicious food and drinks. The company has a diverse team including apparel designers, eCommerce and technology experts, and retail professionals, fostering a culture of relaxation and growth.
Deliver exceptional customer support across email, SMS, and other channels with proactive communication.
Coordinate logistics, inventory, and fulfillment operations to ensure smooth processes.
Support project management and process improvement initiatives to drive operational excellence.
Assist World is a remote-first e-commerce company that connects businesses with virtual assistants. The company values independence and efficiency, with a lean team and a culture of ownership and proactive problem-solving.
Provide best-in-class customer service via phone, email, and chat to customers of a leading online apparel & accessories retailer.
Take ownership of issues and resolve problems while exercising sound judgment and focusing on achieving resolutions.
Meet performance metrics such as customer satisfaction, average handle time, quality, and productivity.
VIPdesk Connect is a certified B-Corp and women-owned corporation that delivers 'more human' customer service for iconic brands. They are committed to team member happiness and have a diverse, engaged team.
Communicate with clients via email and online platforms
Support scheduling, appointments, and coordination of client timelines
Assist with organizing event and experience details
Aisle & Abroad is a wedding, event, and destination experience studio focused on creating meaningful celebrations and curated journeys. They support clients with weddings, events, honeymoons, and milestone experiences through thoughtful planning and personalized service.
Respond to client inquiries and provide timely, professional support
Coordinate scheduling, reservations, and service requests accurately
Maintain client records and ensure resolution of open requests
Aisles & Abroad is a company focused on the travel, hospitality, and event-related services. The company offers a supportive and collaborative team environment with flexible remote work and opportunities for growth.
Serve as a point of contact for client inquiries and support requests
Provide clear communication and maintain accurate records of client interactions
Monitor tasks and ensure timely responses and resolutions in a remote setting
Aisles & Abroad is a travel and event-related services company that supports client communications and coordination tasks. They are a small to medium-sized organization with a supportive, collaborative team culture focused on growth and performance.
Supporting customer happiness and retention by working cross-functionally with customer success, engineering, product, and sales.
Responding to support tickets, identifying issues, and relaying advanced problems with detailed notes for resolution.
Solving complex tickets using tools like SQL, creating knowledge base articles, and jumping on phone calls to debug.
Distru is the #1 ERP in the cannabis industry with $8B in sales processed through its platform. The fully remote global team has a 4.8/5 Glassdoor rating and is stable and profitable, investing heavily in new product lines.
Support daily operations for online stores and e-commerce brands.
Handle customer support, order management, and product listing updates.
Efficiently manage multiple tasks in a fast-paced environment.
OurAssistants connects e-commerce and service-based businesses with highly skilled virtual professionals. They are committed to creating a collaborative and growth-oriented remote work environment for their team members.
Respond promptly to customer inquiries via phone, email, and chat platforms
Assist with booking confirmations, travel changes, and general service questions
Resolve customer concerns with professionalism and efficiency
We are a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide. Our team is supportive and travel-focused, offering a fully remote and flexible work environment with opportunities for growth.
Handle customer service and communication, including responding to emails and providing order updates.
Manage order processing, delivery coordination, and administrative support tasks.
Prepare reports and maintain spreadsheets using Excel and Google Sheets.
20four7VA connects offshore independent contractors with clients worldwide, primarily in developed markets. They offer competitive rates, weekly payments, free training, and constant support to contractors.
Provide support to customers via phone, email, and live chat while managing orders and returns.
Maintain customer records, resolve incidents efficiently, and assist with shipping labels.
Optimize the customer experience department by improving processes and communicating seller needs.
Max Retail is a cutting-edge technology platform that enables independent retailers and brands to sell excess inventory online. As a startup, we are empowering partners with tools to thrive in a competitive market.
Assist clients with researching and booking vacation packages, hotels, and cruises.
Respond to customer inquiries regarding travel options, availability, and reservation details.
Support the booking and confirmation process while maintaining accurate client records.
Aisles & Abroad is a travel company focused on vacation planning and booking services. They offer a supportive remote culture with ongoing training and mentorship for their team members.
Provide fast and reliable support to merchant partners, resolving technical and operational issues.
Collaborate cross-functionally with Sales, Client Success, Operations, and Engineering teams.
Build scalable support processes and drive communication about new features and enhancements.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. The company is a remote-first organization with a focus on people-centric benefits and inclusive culture.
Handles initial customer contact for inquiries such as pricing, products, and deliveries, acting as a liaison between customers and European mills.
Manages inventory, order entry, and shipping documentation while also handling accounts receivable collection and special projects.
Requires excellent communication skills in English and a bachelor's degree or equivalent experience with customer service and software systems.
Stora Enso is a leading provider of renewable solutions in packaging, biomaterials, wooden constructions, and paper industries. The company has around 19,000 employees and values diversity, safety, and sustainability.
Act as the primary contact for customer inquiries via email and support tickets, resolving issues with empathy and quality.
Investigate player issues efficiently while maintaining high service standards and improving support workflows.
Collaborate with a global team to ensure consistent communication and knowledge sharing across the support function.
Our partner is a gaming company backed by Embracer Group, a major industry group. They operate a fully remote, international team with a flat hierarchy and collaborative culture, supporting long-term game communities and player engagement.
Provide responsive support for reservation inquiries and service needs.
Assist clients with gathering required details for reservations and trip coordination.
Maintain accurate client records and update internal systems.
Destination Careers connects customers with reservation and travel coordination services. The company offers a fully remote, flexible work environment with training and ongoing support for its team members.
Respond to client inquiries and provide timely, professional support
Coordinate and manage service-related requests using established processes
Maintain organized records of client interactions and support activity
We provide client communications and support coordination services. Our remote team offers a structured, service-focused environment with opportunities for growth and a supportive culture.