Support Affirm’s merchant partners utilizing various platforms.
Use troubleshooting techniques to resolve complicated technical or configuration issues.
Work closely with engineers to resolve technical and operational issues.

Requirements:

Located in CST or PST, with 2+ years of experience in Tech, eCommerce, or SaaS.
Ability to handle a high volume of requests with efficiency and empathy.
Great writing skills to clearly describe technical concepts and instructions.

Benefits:

Health care coverage with all premiums covered for you and your dependents.
Flexible Spending Wallets for Technology, Food, Lifestyle, and family forming expenses.
Time off with competitive vacation and holiday schedules.

Affirm

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. The company is a remote-first organization with a focus on people-centric benefits and inclusive culture.

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