Senior Success Operations Specialist

ShipBob

Remote regions

India

Benefits

5w PTO

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Responsibilities:

  • Create and accurately maintain merchant-facing purchase order trackers reflecting current PO status and merchant-specific data.
  • Coordinate shipments by communicating with operations and transportation companies to ensure timely load pickups.
  • Create accurate BOLs in accordance with retailer and GS1 standards.

Qualifications:

  • 3-5 years of experience managing operations and backend activities with cross-departmental coordination.
  • Excellent written and verbal English communication skills.
  • Proficient in Word, Excel, and Internet navigation with intermediate Excel skills.

Perks:

  • Medical, term, and accidental insurance coverage.
  • All Purpose Leave (12 days), Earned Leave (15 days), and Public Holidays (12 days).
  • Generous maternity and paternity leave, quarterly wellness day, and work from home allowance.

ShipBob

ShipBob is a leading global supply chain and fulfillment technology platform for SMB and Mid-Market ecommerce merchants. Backed by investors like Menlo Ventures and SoftBank Vision Fund 2, it is one of the fastest-growing tech companies headquartered in Chicago.

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