Sales Support Specialist

Key Responsibilities:

• Assist Direct Sales Representatives with order entry and scheduling of field sales.
• Handle customer education, billing issues, trouble calls, and account maintenance.
• Qualify new accounts and coordinate residential installations and service calls.

Required Skills:

• 2+ years customer care/customer service experience preferred.
• Strong verbal, written, and interpersonal communication skills.
• Technical understanding of internet and telephony services.

Benefits:

• Medical, dental, and vision plans start upon hire.
• Paid time off including vacation, holiday, and personal/sick days.
• 401(k) with 100% company match up to 5% of eligible compensation.