Bilingual Energy Efficiency Customer Support Specialist
Remote regions
USBenefits
3w PTO
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Responsibilities:
- Handle inbound calls to assist utility customers with energy efficiency programs, including scheduling and enrollment.
- Navigate multiple platforms to provide tech support, customer service, and program education using various scripts.
- Meet performance goals by managing interactions efficiently in a fast-paced, goal-oriented environment.
Qualifications:
- High School Diploma or GED and bilingual in English and Spanish.
- Minimum 6 months customer-facing experience; call center or sales experience preferred.
- Ability to type 35+ WPM and work a committed schedule with set breaks.
Benefits:
- Medical, Dental, and Vision Insurance with company-paid concierge service.
- 401(k) with company match and paid vacation, sick, personal, and parental leave.
- Employee recognition program, assistance program, and access to on-demand training courses.
CLEAResult
CLEAResult leads the transition to a sustainable, equitable, and carbon-neutral energy-efficient future. They are a people-first company with thousands of employees across North America, focused on trust, accountability, and transparency.