Source Job

• Guide employees through voluntary benefits education and enrollment via in-person, phone, and web platforms.
• Complete benefit applications with focus on accuracy, compliance, and confidentiality.
• Deliver high-quality customer service while managing high-volume enrollment during peak periods.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. As a service provider, it facilitates recruitment by processing applications and sharing shortlists with employers.

• Serve as the vital link between members and their dental care by answering 40-60 inbound calls daily, addressing inquiries with compassion and expertise.
• Capture member information accurately, investigate unresolved issues, and collaborate with internal teams to ensure timely resolutions.
• Maintain flexibility and compliance with HIPAA, while navigating multiple software systems in a high-volume call center environment.

Avēsis has been providing essential ancillary benefit solutions since 1978, developing and administering programs covering over 8.5 million members. They strive for excellence in member satisfaction and client retention, fostering a culture of inclusivity and diversity.

• Give superior customer service over the phone and work behind the scenes on a computer.
• Schedule appointments, perform insurance verification, and route calls to correct personnel.
• Multitask from multiple electronic clinical programs and websites in a fast-paced environment.

Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon, dedicated to providing exceptional patient care. With over 35 locations, the company fosters a culture of community, accountability, respect, empathy, integrity, and service excellence.

• Handle inbound and outbound communications for up to 6 ambulatory practices, including patient inquiries and scheduling.
• Document and relay patient information to practices, following established guidelines for medication reconciliation and insurance verification.
• Utilize Epic and multiple communication tools to provide accurate appointment details and home instructions.

Boston Medical Center is a nationally-recognized leader in health equity, nursing, and initiatives to combat climate change, dedicated to providing exceptional and equitable care to all. We are a large hospital with a strong sense of teamwork and support, recognized as a top employer and best place to work.

• Process Community Care consult intake, conduct outreach to Veterans and providers, schedule appointments, document actions, and escalate issues per VHA directives.
• Maintain appointment schedules, use Electronic Waiting List, and schedule appointments with patient input by phone or in person.
• Provide professional front-line service by answering inquiries, addressing concerns, screening calls, and directing patients to appropriate resources.

International SOS Government Medical Services supports healthcare delivery, operational readiness, and workforce wellbeing across the U.S. and internationally. Founded in 1984, the company operates in more than 90 countries, providing healthcare, medical assistance, emergency response, and workforce support services worldwide.

• Schedules patient appointments and collects demographic and insurance data via phone or in-person.
• Verifies insurance eligibility, obtains authorizations, and educates patients on financial assistance.
• Performs revenue cycle tasks such as payment collection and PBX switchboard operations.

Northern Arizona Healthcare provides healthcare services in the Flagstaff, AZ region. It employs a substantial workforce and emphasizes a customer-centric culture.

• Coordinate daily sales pipeline activity and support proposal preparation for retirement plan services.
• Assist Regional Sales Directors and financial advisors with documentation, CRM updates, and client deliverables.
• Maintain data accuracy, manage workflow systems, and build relationships with wholesalers and internal partners.

This role is placed on behalf of a partner company specializing in retirement services. They are a mission-driven organization focused on financial security, with a collaborative culture and employee engagement activities.

• Manage order-to-cash activities and process customer orders with precision into the order management system.
• Act as primary contact for customer inquiries, resolving issues and providing tailored solutions.
• Train channel partners on business processes, validate order accuracy, and ensure compliance with policies.

Syngenta Seeds is a global leader in developing and producing high-quality seeds for farmers, improving crop yields and mitigating risks like disease and drought. Headquartered in the US, the company fosters a collaborative culture with professional development opportunities and work-life balance.

• Handle inbound and outbound customer communications via phone, chat, social media, and email to resolve issues and maintain relationships.
• Schedule delivery orders, process account updates, and perform soft collections for customers on credit hold or past due.
• Support new account setup and ensure accurate account maintenance while meeting performance standards.

Ferrellgas provides propane and related services to residential, commercial, and agricultural customers across the United States. Recently recognized as one of America's Most Trustworthy Companies for 2025, the company emphasizes community involvement and supportive team culture.

• Deliver high-quality customer service in a healthcare environment, handling inbound and outbound calls to resolve claims, benefits, and coverage inquiries.
• Research and document member and provider issues, escalate complex cases, and ensure timely follow-up across systems.
• Maintain strict confidentiality of sensitive information while adapting communication for diverse audiences including members, clinics, and vendors.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies efficiently. It operates as a partner recruiting organization, facilitating applications and next steps for roles like this one.

• Assist Direct Sales Representatives with order entry, scheduling, customer education, and issue resolution.
• Handle administrative duties, qualify new accounts, and coordinate installations and service calls.
• Maintain knowledge of company products and systems, and escalate complex issues as needed.

Sparklight provides cable and internet services to residential customers. The company values diversity and offers a collaborative work environment with advancement opportunities.

• Provide top-notch customer service via phone, email, and chat to Lively account holders.
• Solve complex tasks related to all Lively products with accuracy and empathy.
• Generate bug reports and handle data reconciliation through Jira.

Lively offers modern HSA and benefit solutions using user-centric design and technology. It is a remote-first company headquartered in San Francisco with employees across the US.

• Act as a primary point of contact for client inquiries via email and phone, handling professional correspondence with speed and clarity.
• Manage daily account intake processes, including data validation and strict accuracy checks to ensure compliance.
• Support front-line collections by handling settlement offers, account instructions, and maintaining data integrity across systems.

Sentry Credit, a wholly owned subsidiary of TrueAccord, combines machine learning with a human-based approach to transform debt resolution and financial health. With over 30 years of legacy and a world-class team, they serve millions of consumers annually.

• Manage and resolve high volumes of patient accounts for services provided by Essentia Health.
• Serve as primary contact for patients to discuss statements, resolve inquiries, and provide financial assistance via phone and face-to-face.
• Perform account analysis, follow up on delinquent accounts, and handle payment plans and collections.

Essentia Health is a healthcare system providing patient- and family-centered care in communities across the upper Midwest. It is a large organization that values quality, hospitality, respect, joy, justice, stewardship, and teamwork.

• Proactively contact and respond to prospective students via telephone, email, and SMS using a contact strategy.
• Assess and qualify prospective students to determine if Chamberlain's programs meet their needs.
• Assist applicants through the enrollment process by collaborating with other departments.

Chamberlain University is a healthcare education institution with over 135 years of history, focused on nursing and health professions. We are the largest nursing school in the country, operating with a culture of care called Chamberlain Care.

• Provides front desk support and customer service for the Admissions Department.
• Assists with pre-screening and pre-qualifying potential students to ensure smooth admissions processing.
• Performs clerical, data entry, and record-keeping tasks while maintaining confidentiality.

American Career College has educated students for careers in healthcare for over 40 years. The company has a collaborative, student-centric culture focused on professional growth.

• Qualify inbound and outbound leads, assessing eligibility and booking high-quality appointments for licensed agents.
• Identify qualifying life events (QLEs) and pre-screen clients for ACA and private PPO options.
• Maintain accurate CRM records and follow up with leads via text and email campaigns.

We are a U.S.-based health insurance agency focused on qualifying leads and booking appointments for licensed agents. We are a growing company with a remote team culture.

• Manage an assigned book of business, ensuring account retention and supporting new business through policy management, renewals, and customer service.
• Direct daily activities of the account management team, handling complex issues and maintaining technical competence.
• Monitor accounts receivable, maintain agency systems, and communicate transparently with the team to ensure timely service and compliance.

Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the United States, providing property and casualty, employee benefits, and personal lines insurance solutions. With over 1,300 associates in more than 60 offices across the US and UK, IOA fosters a respectful culture, work-life balance, and community service commitment.

• Support PBA account teams with day-to-day client requirements and benefit management.
• Analyze client requests and coordinate with internal and external teams to execute plan documentation.
• Lead quality assurance testing, claim reviews, and resolve sponsor and member issues.

Judi Health is an enterprise health technology company providing a comprehensive suite of PBM and health benefit management solutions for employers and health plans. They value diversity and are committed to rebuilding trust in healthcare in the U.S.

• Schedule, track, and coordinate patient appointments and process community care consults using required systems.
• Validate patient data, screen inquiries, and communicate with providers on community care rules.
• Support quality customer service and follow scheduling, referral, privacy, and compliance standards.

International SOS Government Medical Services delivers healthcare, medical assistance, and emergency response worldwide, supporting organizational safety and workforce wellbeing. Founded in 1984 with operations across over 90 countries, the company emphasizes a commitment to operational readiness and compliance with federal programs.