Patient Scheduling Representative

Responsibilities:

• Patient Registration and Scheduling: Accurately enter clinical, demographic, and insurance data into the electronic medical record; provide procedure explanations and secure legal forms.
• Eligibility/Authorization Management: Identify insurance carriers, verify benefits, and secure authorizations for medical services using web-based tools.
• Financial Counseling: Educate patients on insurance coverage and financial assistance programs; collect payments and perform cash reconciliation.

Qualifications:

• High School Diploma or GED required; Medical Terminology coursework preferred.
• Preferred experience: 1 year in call center or customer service, or 1 year in a medical facility; basic computer skills including 25-35 wpm typing.
• Proficiency in Microsoft Applications (Excel, Word, PowerPoint) preferred.