Schedule and confirm primary care, specialty, and community care appointments, verifying demographics and clinical details.
Work in CPRS and VistA, route consults via HSRM, and process referral documentation using REFDOC and EPSI.
Document every contact and collaborate with VA staff and the care coordination team to support veteran care.
CLF Consultants is a federal contractor providing healthcare staffing and language access services across U.S. federal, state, and local agencies. With a network of 500+ healthcare professionals and 200+ interpreters, CLFC is a Self-Certified Small Disadvantaged Business committed to mission-aligned placements.
Process Community Care consult intake, conduct outreach to Veterans and providers, schedule appointments, document actions, and escalate issues per VHA directives.
Maintain appointment schedules, use Electronic Waiting List, and schedule appointments with patient input by phone or in person.
Provide professional front-line service by answering inquiries, addressing concerns, screening calls, and directing patients to appropriate resources.
International SOS Government Medical Services supports healthcare delivery, operational readiness, and workforce wellbeing across the U.S. and internationally. Founded in 1984, the company operates in more than 90 countries, providing healthcare, medical assistance, emergency response, and workforce support services worldwide.
Coordinate patient scheduling and appointment management to support timely access to Veteran healthcare services.
Track, review, and respond to electronic consults, provider orders, and related actions within the electronic medical record system.
Support patient access, medical scheduling, appointment coordination, and clinical administrative workflows across multiple healthcare services.
They provide patient scheduling, appointment coordination, and healthcare administrative support that helps Veterans access timely care. Operating in more than 90 countries, International SOS provides clinical care, emergency response, and healthcare support services across a wide range of care settings.
Schedules patient appointments and collects demographic and insurance data via phone or in-person.
Verifies insurance eligibility, obtains authorizations, and educates patients on financial assistance.
Performs revenue cycle tasks such as payment collection and PBX switchboard operations.
Northern Arizona Healthcare provides healthcare services in the Flagstaff, AZ region. It employs a substantial workforce and emphasizes a customer-centric culture.
Make outbound calls to schedule appointments for preventative health screenings and assess high-risk patients.
Assist members with benefits, insurance information, and conduct surveys to enhance their healthcare experience.
Work remotely from home in a role that requires strong computer skills, empathy, and excellent customer service.
Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily. They have over 30 years of experience and foster a collaborative, innovative culture focused on growth and accountability.
Serve as a primary point of contact for clients, managing inbound and outbound communications to resolve inquiries.
Connect with customers via phone, email, chat, or social media to de-escalate issues and track call data.
Upsell when required and escalate interactions as necessary.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainability. With a workforce of 500,000 across 300 languages, they foster a culture of inclusion and diversity.
Conduct high-volume telehealth intake appointments to assess patient goals and explain service offerings.
Manage scheduling, lab orders, prescription logistics, and EHR maintenance for a fully remote care team.
Drive patient engagement through strategic outreach, coaching, and issue resolution to ensure high satisfaction.
Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members that help prevent falls, reduce pain, and increase activity. The company is backed by leading investors including Andreessen Horowitz and Khosla Ventures and has a patient-centered care team.
Schedule, cancel, and reschedule imaging appointments with prompt and courteous phone assistance.
Collect patient demographics, insurance, authorizations, and verify eligibility for imaging services.
Educate patients on exam protocols including medication limitations, labs, and preparation instructions.
Dignity Health Medical Foundation is a California nonprofit that provides comprehensive health care services. Dignity Health Advanced Imaging has 160 staff members and performs over 175,000 exams annually, focusing on quality imaging and compassionate care.
Answer emergency and non-emergency calls, dispatch responses, and monitor medical alerts with compassion.
Provide exceptional customer support using scripted and non-scripted responses in high-pressure situations.
Record call details accurately, troubleshoot alarms, and recommend preventative healthcare services.
VRI connects people with care through non-emergency medical transportation and personal home care services. They serve the underserved to improve access and outcomes, with a focus on compassionate support.
Give superior customer service over the phone and work behind the scenes on a computer.
Schedule appointments, perform insurance verification, and route calls to correct personnel.
Multitask from multiple electronic clinical programs and websites in a fast-paced environment.
Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon, dedicated to providing exceptional patient care. With over 35 locations, the company fosters a culture of community, accountability, respect, empathy, integrity, and service excellence.
Process referrals to MTM team and schedule appointments for patients.
Provide phone support and document patient information in electronic health records.
Assist with prior authorizations and billing to help patients access affordable medications.
UnityPoint Health is a healthcare system providing medical services. It is recognized as a Top 150 Place to Work in Healthcare and offers a supportive culture for team members.
Serve as a liaison between OHSU providers and patients, scheduling clinic visits and ancillary procedures while managing referrals and authorizations.
Handle high-volume incoming calls, faxes, and mail, ensuring prompt and professional communication with patients and referring providers.
Verify patient insurance eligibility, process prior authorizations, and follow up on denied claims to ensure smooth care coordination.
OHSU is Oregon's only public academic health center, providing patient care, research, and education. As Portland's largest employer, it fosters a multicultural and anti-racist workplace.
Act as primary point of contact for patients, providers, and referral sources during the intake process.
Process respiratory equipment orders, verify documentation, and ensure timely delivery.
Maintain communication with internal teams and referral sources to coordinate service.
Respire Homecare Services provides comprehensive, compassionate home care services for patients and families. The company fosters a culture of open communication, teamwork, and mutual respect, and is committed to employee development and retention.
Manage daily hospital census of engaged members, reviewing alerts and updating information in the EMR system.
Communicate with hospital/discharge planners, notifying patients of WellBe's awareness of their hospitalization, and track admissions.
Engage in telephonic conversations with patients and families, explaining the WellBe program and aiming to schedule post-discharge appointments.
WellBe is pioneering a new way of healthcare that is revolutionizing the industry. They have a patient-focused environment that ensures patients can live a fulfilling life, offering growth and development opportunities across expanding markets and celebrating success globally.
Completes telephonic outreach to engage and schedule patients for health assessments.
Maintains call targets and metrics to ensure program success and volume goals are met.
Provides patient education and coordinates appointments and resources as needed.
Lumeris empowers value-based care, making healthcare safer, more affordable and personalized for providers, patients, and payers. The company is an EEO/AA employer with a focus on growth and employee engagement in a fast-paced environment.
Answer calls and resolve questions, routing to appropriate departments.
Complete documentation in EMR and marketing systems, including initial prescreening.
Schedule new and returning patients and complete follow-up duties.
Pyramid Healthcare provides addiction treatment, mental health recovery, and eating disorder treatment. They focus on client-centered care and offer supportive environments that help patients overcome life’s challenges.
Handle inbound calls regarding STAT medical record requests.
Ensure prompt and courteous responses within performance standards.
Maintain accurate records and escalate issues as needed.
This organization manages the release of medical records in urgent timeframes. It maintains a remote workforce focused on customer service and compliance.
Provides front desk support and customer service for the Admissions Department.
Assists with pre-screening and pre-qualifying potential students to ensure smooth admissions processing.
Performs clerical, data entry, and record-keeping tasks while maintaining confidentiality.
American Career College has educated students for careers in healthcare for over 40 years. The company has a collaborative, student-centric culture focused on professional growth.
Assist residents, vendors, and property teams via phone, email, and online channels, providing timely and professional solutions.
Coordinate and track service requests from start to finish, scheduling appointments and ensuring timely follow-up with internal departments and suppliers.
Maintain accurate records, perform data entry, and support administrative tasks while complying with company policies and data privacy standards.
Thrive Communities LLC aims to be the most trusted property management partner by delivering exceptional results and enhancing quality of life for residents. The company values responsibility and cooperation, building communities where residents feel at home and coworkers are inspired to develop their skills, with a growing team.
Complete administrative tasks for medical staff including data entry, faxing, and scheduling.
Maintain and update patient medical records, entering vital signs and uploading documents.
Monitor medical team chat channels, answer questions, and coordinate care with outside providers.
Equip is a virtual eating disorder treatment program that uses evidence-based methods to help patients achieve lasting recovery. Founded in 2019, the company operates a fully remote team and was named one of Time's most influential companies of 2023.