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Benefits Overview
4 of 4 jobs
401(k)
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Life Insurance
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Medical
(4)
Vision
(4)
Annual Bonus
(1)
Open Positions
Field inbound phone inquiries regarding STAT medical records. Monitor fax queues and process requests within required timeframes. Maintain knowledge of HIPAA and facility requirements.
Customer Service
Data Entry
HIPAA
Problem Solving
Interpersonal Skills
Oversee specialized teams supporting revenue integrity ROI activities, ensuring compliance with policies and timely completion. Act as liaison between MRO and client audit and PFS leaders, managing workflow and client relationships. Manage labor and expenditures to budget, and conduct performance reviews for direct reports and area managers.
Revenue Cycle
Audit
Excel
Customer Relationship Management
Manage mailouts and release medical records and imaging in paper or electronic format. Coordinate courier services, notaries, and provide status updates to requesters. Monitor inventory, escalate issues, and handle patient walk-ins as needed.
Customer Service
Conflict Resolution
Organizational Skills
Time Management
Communication
Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines. Logs medical record requests into ROI On-Line database and scans records. Answers phone calls and responds to walk-in customers regarding medical records.
Data Entry
Verbal Communication
Attention To Detail
HIPAA