Answer calls and resolve questions, routing to appropriate departments.
Complete documentation in EMR and marketing systems, including initial prescreening.
Schedule new and returning patients and complete follow-up duties.
Pyramid Healthcare provides addiction treatment, mental health recovery, and eating disorder treatment. They focus on client-centered care and offer supportive environments that help patients overcome life’s challenges.
Works with field staff and Manager, Clinical Services (MCS) to appropriately schedule clinicians for cases in assigned areas of responsibility.
Communicates appropriately regarding changes in schedule or service delivery.
Demonstrates the ability to be efficient and productive by organizing job duties and responsibilities.
CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and the health of the communities we serve.
Coordinating Patient Care: Working with patients and families to create their initial treatment schedules and adjust appointments as needed, using creative problem-solving to accommodate busy schedules.
Patient and Family Support: Promptly, kindly, and thoroughly responding to inbound calls and emails to address patient and family questions or concerns.
Delivering Outstanding Service: Building strong, supportive relationships with patients, families, and the care team to ensure a smooth and positive experience at every interaction.
InStride Health aims to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. The company combines research-backed clinical care and innovative technology to eliminate the major problems with care today.
You'll spend your day reaching out to health plan members.
You'll guide them toward scheduling their care assessments, and giving them the encouragement they need to take that next step.
You'll be the reason someone gets the care they deserve.
Carenet Health turns everyday conversations into meaningful connections that help people take charge of their health. The company values expertise and dedication, fostering a supportive environment for its team members.
Ensures that transitional needs and barriers are resolved in a timely manner to meet regulatory timeframes.
Interacts directly with providers and their staff to obtain clinical information, and with members or their advocates to understand transition needs.
Reviews information and makes recommendations to the collaborative team based on analysis of clinical material.
Mass General Brigham Health Plan is at the forefront of transformation with one of the world’s leading integrated healthcare systems. They provide members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage.
Conduct outbound calls and virtual outreach to provide information and education about Accompany Health services.
Support patients by answering questions, addressing concerns, and providing guidance.
Document interactions and maintain accurate records of patient outreach activities.
Accompany Health provides dignified, high-quality primary, behavioral, and social care to patients with complex needs, offering at-home and virtual care, plus 24/7 support. Their teams are distributed across the country and are committed to evidence-based practice, focusing on the health outcomes most important to their patients.
Answer inbound patient calls and support patients through phone, email, and text.
Schedule and reschedule appointments accurately within the EMR system and verify insurance.
Respond to patient questions related to appointments, billing, insurance, and clinic processes.
Metro Vein Centers specializes in state-of-the-art vein treatments, aiming to improve patients' quality of life. They have over 60 clinics across 7 states and maintain a high patient satisfaction score, fostering a compassionate and patient-first environment.
Coordinate patient scheduling and appointment management to support timely access to Veteran healthcare services.
Track, review, and respond to electronic consults, provider orders, and related actions within the electronic medical record system.
Support patient access, medical scheduling, appointment coordination, and clinical administrative workflows across multiple healthcare services.
They provide patient scheduling, appointment coordination, and healthcare administrative support that helps Veterans access timely care. Operating in more than 90 countries, International SOS provides clinical care, emergency response, and healthcare support services across a wide range of care settings.
Provide exceptional care, disease management and health education to patients.
Support goal setting for individual patients asynchronously to help them better manage their chronic conditions.
Create personalized action plans with guidelines to reduce or eliminate unwanted behaviors.
Salvo Health is a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. They bring multidisciplinary virtual care to patients at community specialty care practices. Salvo offers a competitive salary and health benefits, a remote work environment, flexible time-off, a larger sense of mission, and professional development and entrepreneurial opportunities.
Manage registration, scheduling, and rescheduling for new and existing patients.
Ensure accurate record management by obtaining and communicating relevant patient information.
Receive, screen, and coordinate telephone calls from healthcare providers, and make outbound calls.
Luna Physical Therapy redefines physical therapy with technology and clinical models since 2018. With 25+ nationwide partners, we connect patients and providers through an intuitive & tech-enabled platform, removing barriers to care and delivering a better physical therapy experience.
Coordinate and schedule patient appointments to support timely access to Veteran care services.
Manage electronic consults, provider orders, and follow-up actions within the electronic medical record system.
Support administrative workflows related to patient care coordination and clinical documentation.
International SOS Government Medical Services supports coordinated Veteran healthcare delivery within a structured clinical environment. They operate in more than 90 countries, providing clinical care, emergency response, and healthcare support services across a wide range of care settings.
Enjoy making outbound calls and reaching out to patients, members, and customers
Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments
Make welcome calls and assist members and patients with benefits and insurance information
Carenet Health pioneers advancements in healthcare consumer experience. They interact with 1 in 3 Americans every day, delivering positive experiences and improving outcomes with human touch and data-driven technology.
Provide cross-line operational support across service lines.
Answer client and caregiver calls and handle schedule changes.
Review visit notes and execute recurring operations tasks.
Tandem Care delivers home care via Continuous Care, Targeted Care, and On Demand service lines. We value collaboration, communication, and clear expectations in our fully remote team that emphasizes quality of care.
Provide effective customer service to patients, internal departments, and other medical facilities and resolve customer complaints/concerns.
Demonstrate excellent telephone communication skills.
Enter data into the computer with proficiency and accuracy while talking with patients.
Bozeman Health is committed to caring for the communities of Southwest Montana by being their partner in health and wellness, compassionately delivering the best care. Their culture of excellence guides each employee to be a high performer, engage in transparent and timely communication.
Serve as the first point of contact for patients, managing incoming calls with professionalism.
Conduct phone-based assessments to gather medical history and symptoms.
Guide individuals to the most appropriate level of care or department.
Curana Health is dedicated to radically improving the health, happiness, and dignity of older adults. They are a national leader in value-based care, serving 200,000+ seniors in 1,500+ communities across 32 states with a team of more than 1,000 clinicians.
Serve as a liaison between contracts, patients, patient families, and HHAs.
Ensure effective communication and identify areas of concern.
Support the delivery of high-quality care by completing required tasks.
SnappyCX connects experienced Patient Coordinators with its clients’ care teams. They focus on ensuring effective communication and supporting the delivery of high-quality care.
Handle calls and respond appropriately within their scope of practice.
Coordinate telehealth meetings between participants and clinicians and ensure timely care delivery.
Troubleshoot logistical care delivery issues and support smooth care transitions between settings.
WelbeHealth PACE helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. They serve the most vulnerable seniors with better quality and compassion in a value-based model, showing they care about their team members and offer great benefits.
Plan, direct, and evaluate potential patients through assigned referral system.
Establish consistent communication with admitting hospitals to ensure a best-in-class admission process for patients, families, and NPH team members.
Build a positive relationship with physicians, physician office staff, and hospitals to help market facilities and their services.
NeuroPsychiatric Hospitals (NPH) is a national leader in behavioral healthcare, specializing in patients with acute psychiatric and complex medical needs. With locations in Indiana, Michigan, Texas, and Arizona, they’re expanding access to our unique model of care across the United States.
Serve as the first point of contact, creating a welcoming experience for patients.
Partner with the branch team to coordinate timely equipment delivery and solutions.
Secure health plan authorizations, ensure compliance, and maximize patient health plan benefits.
Accendra Health simplifies healthcare by delivering care beyond traditional settings. They provide essential products and services, promoting health outside hospitals with brands like Apria and Byram Healthcare, aiming for personalized, long-term patient care.